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COMPANY OVERVIEW

XCEL Engineering, Inc. is an award-winning small business that provides trusted information technology, engineering, consulting and project management solutions and services to federal agencies and organizations. Originally founded in 1971 by professional engineers at the University of Tennessee, XCEL was acquired in 2003 by U.S. Army and Navy veterans and in 2023 became a MartinFed company.

XCEL Engineering is a part of IT Lab Partners (ITLP) which was created to support a leading research facility in the East Tennessee region in recruiting the best and the brightest technical talent. Considering joining our impressive team today!

Please Note: This position will be hybrid, required to be onsite 2-3 days per week.

JOB OVERVIEW

XCEL Engineeringis seeking a qualified applicant for a Senior Technical Operations Manager role. The Technical Operations Manager (TOM)leads all aspects of operations for the Veterans Affairs (VA) tenant systems (including infrastructure management, user management coordination, and data management assistance). The VA tenant systems conducts precision medicine research for the benefit of our veterans.

ESSENTIAL FUNCTIONS

• Strengthen and maintain relationships with VA and other DOE lab users
• Work closely with the program's chief data architect to manage the data requirements of researchers
• Lead facilitation of user and project onboarding and offboarding
• Manage the hardware lifecycle including storage as a service and high-performance computing clusters
• Collaborate with KDI on technical recommendations for systems health and improvements
• Provide full-cycle resource management including receiving VM requests and discussing with the Resource Utilization Committee (RUC)
• Using expert knowledge and judgment, analyze incoming project requests and make recommendations to the RUC as to which of those to pursue
• Prepare and present monthly reports on systems usage, project financials, task status, etc.
• Document and maintain procedures and processes and provide recommendations to improve efficiencies
• Deliver the mission by aligning behaviors, priorities, and interactions with our core values of Impact, Integrity, Teamwork, Safety, and Service. Promote diversity, equity, inclusion, and accessibility by fostering a respectful workplace - in how we treat one another, work together, and measure success.

BASIC QUALIFICATIONS

• United States citizen with the ability to obtain a security clearance.
• A Bachelor's degree in Information Technology, IT Operations Management or a related field of study and eight (8) years of confirmed experience. An equivalent combination of education and experience may also be considered.
• 5+ years confirmed experience in project management.
• Technical knowledge of Information systems management, ability to gather and understand systems requirements for projects, and general understanding of systems architecture.
• Excellent verbal and written communication skills to support regular interactions with Laboratory staff and sponsors and to prepare reports, proposals, publications, presentations, and journal articles are required.
• Demonstrated effective interpersonal and communication skills supporting team building, partnership, and leadership.

DESIRED QUALIFICATIONS

• IT project management experience.
• Experience working in a research or technical environment.
• Motivated self-starter who works independently and participates creatively in collaborative teams across the laboratory.
• Ability to function well in a fast-paced research environment, set priorities to accomplish multiple tasks within deadlines, and adapt to ever changing needs.

PHYSICAL REQUIREMENTS and ENVIRONMENTAL CONDITIONS

• Inside office environment.
• Working on a computer for long periods of time.
• May involve long period of sitting at a desk.
• The wo k environment is fast-paced and sometimes involves extreme deadline pressures.

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Xcel Engineering is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristics protected by applicable federal, state or local law.

If you are a qualified individual with a disability or disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Xcel Engineering's current openings as a result of your disability. You can request reasonable accommodations by calling 855.212.1810. Thank you for your interest in Xcel Engineering.

All positions at Xcel Engineering, Inc. are contingent upon passing both a background check and drug screening prior to a start date and are subject to random drug screenings during the employment period. In addition, Xcel Engineering is an E-Verify employer.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://www.applicantpro.com/j/3201716-799165 -