Job Information
Robert Half Risk Management Analyst in Oakland, California
Description
Under the direction of the Risk Manager or his/her designee, provides administrative support and assistance to the Risk Manager in the areas of claims management, safety and general insurance programs; performs related work as assigned.
ESSENTIAL FUNCTIONS
• Receives, evaluates and processes insurance billings, liability, auto and property damage claims filed against or sustained by the Authority.
• Reviews liability claims, accident reports, property damage reports, Workers’ Compensation claims and other documents for accuracy and completeness and gathers information to verify, clarify, document or determine liability issues;
• Sets up files, logs information, types of reports, letters, correspondence, memos as assigned.
• May conduct preliminary or follow-up fact-finding interviews on litigated and Non litigated cases.
• Assists assigned legal counsel in gathering information for interrogatories, requests for admission and production of documents.
• Assist with responding to Freedom of Information Act (FOIA) and public records requests.
• Prepares, organizes and maintains complete and accurate claim and insurance files, logs and reports.
• Reviews insurance policies for accuracy and completeness and performs follow-up action to insure compliance with Authority requirements.
• interacts with brokers regarding quotes and process insurance billings. Assists in insurance evaluation process. Corresponds by letter with claimants, adjusters, insurance brokers, attorneys, or other individuals and agencies; or responds to inquiries by telephone. Assist with setting up Workers’ Compensation claims working with the claims examiners and medical providers, monitor/tract claims status and Ergonomic Assessment Request and equipment procurement. Assist departments with safety training according to CAL-OSHA compliance. Assist with the coordination of the agency’s safety committee
Requirements
MINIMUM QUALIFICATIONS
A bachelor's degree (preferred, but no required) and two years of applicable experience.
Must possess and maintain a valid California driver's license and an insurable driving record.
Equivalent combinations of education, training and experience will be considered.
KNOWLEDGE AND ABILITIES KNOWLEDGE OF: basic principles, practices and techniques of insurance administration, claims investigation, adjustment and workers’ compensation; including claims processing, insurance record keeping, safety standards, government codes, public liability and rules of evidence.
ABILITY TO: provide complex administrative support to the insurance and claims process; adjust or settle claims and document the process; prepare detailed written reports and correspondence; respond to public inquiries, and maintain community relations; conduct research, collect, organize and analyze data pertaining to insurance and claims management; communicate effectively, both orally and in writing (or with audio and visual capacities).
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