Job Information
TEKsystems Patient Registration Representative in Ogdensburg, New York
Description:
The Patient Registration Clerk plays a vital role in providing excellent customer service and ensuring accurate patient information is collected and processed efficiently. This position requires attention to detail, strong communication skills, and the ability to work in a fast-paced healthcare environment.
Responsibilities:
Patient Check-in & Data Entry: Greet patients upon arrival, verify and enter accurate personal, demographic, and insurance information into the hospital’s electronic health record (EHR) system.
Insurance Verification: Verify insurance coverage and obtain prior authorizations as necessary, ensuring accurate billing and minimizing claim denials.
Appointment Scheduling: Assist patients with scheduling appointments and coordinating any necessary follow-up visits or referrals.
Patient Information Updates: Ensure all patient information is up-to-date and properly maintained, including contact details, insurance policies, and medical history.
Billing & Payment Processing: Collect co-pays and payments at time of service, process financial transactions, and provide patients with receipts or payment information.
Collaboration & Communication: Work closely with clinical staff, department supervisors, and other hospital departments to ensure smooth patient flow and timely registration.
Qualifications:
High school diploma or equivalent; previous experience in a medical office or healthcare setting preferred.
Strong computer skills, including proficiency with EHR systems and Microsoft Office Suite.
Excellent interpersonal skills and a professional, compassionate demeanor.
Ability to multitask and manage high volumes of patient interactions.
Familiarity with insurance plans, billing procedures, and HIPAA regulations is a plus.
Experience Level:
Entry Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.