Job Information
Oklahoma Fidelity Bank Customer Service Manager in Oklahoma City, Oklahoma
This job was posted by https://okjobmatch.com : For more information, please see: https://okjobmatch.com/jobs/3113088
CUSTOMER SERVICE MANAGER
Job Overview: As the face of Oklahoma Fidelity to our customers, youll build relationships by positively representing our products, solutions and legacy of service. Youll work in a team environment to engage customers and deliver an exceptional experience at all touch points. At Oklahoma Fidelity, we seek to deliver a level of service unsurpassed by any bank, anywhere, any size. Ready to represent a customer-oriented, community-focused organization? Lets talk.
The candidate for this position will be responsible for:
- Ensuring delivery of superior customer service by all branch staff
- Leading team to deepen customer relationships through value-add recommendations
- Driving adoption of digital banking services through education and customer interaction
- Ensuring operational and regulatory compliance of the branch
Requirements for the position include:
- A bachelors degree in a business-related field (may be waived in lieu of experience)
- Excellent interpersonal, written, and verbal communication skills
- A minimum of two years of supervisory experience
- A minimum of two years of banking or financial services experience
- A minimum of one year sales experience
- The ability to work late and/or flexible hours
EO/AA Employer: Title VII/Protected Veterans/Disability Status