Job Information
TEKsystems Customer Service Representative in OLATHE, Kansas
A headquarter office in Olathe is hiring dispatchers who submit ticket orders and dispatch techs to their national accounts.
Description:
Candidates will be responsible for handling work ticket orders for their national accounts such as: Lowes, Amazon, Target, Walmart, etc., received electronically or by phone, a lot of the calls can be outbound in nature
Qualifying/verifying customer requests
Checking technicians in and out, and booking/dispatching purchase orders to subcontractors or divisions in a timely manner
Effectively managing Customer Requests for service by ensuring prompt, knowledgeable service to the customers’ satisfaction
Other duties as assigned
Start:
- December 2nd
Pay:
- $17 to $18hr
Shift:
Sun - Thru: 1pm to 10pm
Tues - Sat: 1pm to 10pm
Fri - Mon: 8am to 7pm
Fri - Mon: 9am to 8pm
Training:
Monday to Friday
8am to 5pm
Located:
- Olathe, KS
Skills:
foodservice
customer service
data entry
call center
Additional Skills & Qualifications:
1+ year of customer service experience, call center roles and retail experience
Previous experience is call center is a plus. Solid tenure. At least one year at each position
Proficient in Microsoft programs
Attention to detail
Experience Level:
- Entry Level
#PriorityCentral
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.