Job Information
AutoZone, Inc. DC Training Manager in Ontario, California
SUMMARY:
The Training Manager is responsible for standardizing and facilitating training classes for AutoZoners. Impacts new hires by developing safe, accurate and efficient AutoZoners through a robust training program which will ultimately reduce new hire turnover.
RESPONSIBILITIES:
Execute and maintain “Train the Trainer” program
Evaluate trainer needs each quarter
Partner with advisors to choose AutoZoners to become trainers
Evaluate each shift for needed trainers
Promote need for trainers each quarter
Schedule and facilitate train the trainer classes quarterly or as business dictates
Evaluate and monitor trainers
Establish a database to track trainers and new hire progress
Quarterly review current list of trainers
Remove any trainer that does not currently meet the requirements to be a trainer
Retrain or replace trainers as needed
Schedule a meeting at the end of each quarter with operations to discuss trainer progress and results
Review feedback from new hires
Review turnover and injury count by trainer
Review turnover and injury count by department
Schedule quarterly meeting with trainers to discuss the program, issues that need to be resolved and for any retraining needs
New Hires
Ensure all New Hire Training Packets are kept up to date, filled out correctly, and signed by appropriate management
Ensure each new hire is assigned a trainer by Advisor or Ops Manager
Attend weekly DC management meeting to keep the management team informed of new hires working on their shifts and their progress. Gather feedback from the management team on new hires and trainers.
Evaluate the progress of the new hires
Maintain training records for new hires
Collect feedback from the new hire about their trainer
Have one on one conversation with the new hire after their first week
Review comments in the Training Packet
Discuss opportunities in the new hire’s initial training with their advisor
Reassign the original trainer or assign a new trainer to address misses in training
Re-evaluate the new hire training program and make changes to content if needed
Review 30-60-90 day Evaluations and Coaching Sessions for opportunities with new hires
Schedule meetings between new hires and DCM/Ops Manager
Ensure yourself, the trainer and the advisor are aligned before the new hire is no longer working with a trainer
Facilitate cross training for trainers
Evaluate trainer needs by department – cross train trainers in those departments
DC Orientation
Attend new hire orientation and assist as needed
Be prepared to facilitate orientation if needed
Give a preview of the training process to new hires
Assist with recertification and training after an injury, critical incident, near miss or injury event
Partner with the DC Safety Manager to understand the cause for each injury and critical incident
Use training materials to recertify the AutoZoner
Update training as needed to address the cause of the event
Facilitate any training requested by management
Evaluate training needs of advisors and management and facilitate training classes for those topics
Assists with DC Mentoring Program (part of AIT program)
REQUIREMENTS:
Education: High school diploma or GED required.
Experience: Minimum of 2 years successful experience in a supervisory/advisor level role. Prefer prior training experience.
Other:
Exceptional people skills with the ability to communicate effectively
Coach a team to meet performance standards
Understand the demands of a fast paced work environment involving receiving, stocking, inbound, outbound, etc.
Work in a team environment
Be flexible as to shift schedule
Must be certified to operate Powered Industrial Equipment (PIE)
Benefits at AutoZone
AutoZone cares about people. That’s why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners’ physical, mental and financial wellbeing. Some of these benefits include:
Competitive pay and paid time off
Unrivaled company culture
Medical, dental, vision, life, and short- and long-term disability insurance options
Health Savings and Flexible Spending Accounts with wellness rewards
Exclusive Discounts and Perks, including AutoZone Instore discount
401(k) with Company match and Stock Purchase Plan
AutoZoners Living Well Program for mental and physical health
Opportunities for career growth and tuition reimbursement
Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at careers.autozone.com.
An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/ (http://careers.autozone.com/FAQ) candidateresources
Join the AutoZone team and put your career into overdrive with an essential employer who prioritizes employee safety. We are a veteran and military family-friendly employer, and we encourage candidates with military experience to apply.
AutoZone is proud to operate as a drug-free workplace. All new hires must complete a pre-employment drug screening.
Compensation Range (USD): MIN 60300.0 - MID 80500.0 - MAX 100700.0
AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.