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MyFlorida DISABILITY NAVIGATOR - 67016431 in ORLANDO, Florida


Date: May 26, 2023


ORLANDO, FL, US, 32801 LAKELAND, FL, US, 33805 LAKELAND, FL, US, 34761 ORLANDO, FL, US, 32812 ORLANDO, FL, US, 32808 LAKELAND, FL, US, 33808 ORLANDO, FL, US, 32819 ORLANDO, FL, US, 32825 ORLANDO, FL, US, 32811 ORLANDO, FL, US, 32827 LAKELAND, FL, US, 33803 ORLANDO, FL, US, 32835 ORLANDO, FL, US, 32803 ORLANDO, FL, US, 32809 ORLANDO, FL, US, 32826 ORLANDO, FL, US, 32807 ORLANDO, FL, US, 32804 ORLANDO, FL, US, 32821 ORLANDO, FL, US, 32822 ORLANDO, FL, US, 32831 ORLANDO, FL, US, 32806 LAKELAND, FL, US, 33815 ORLANDO, FL, US, 32810 LAKELAND, FL, US, 33813 ORLANDO, FL, US, 32818 LAKELAND, FL, US, 33811 ORLANDO, FL, US, 32814 LAKELAND, FL, US, 33801 ORLANDO, FL, US, 32824 ORLANDO, FL, US, 32833 LAKELAND, FL, US, 33809 WILDWOOD, FL, US, 34785 ORLANDO, FL, US, 32805

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website ( .

Requisition No: 803760

Agency: Agency for Persons with Disabilities

Working Title: DISABILITY NAVIGATOR - 67016431

Position Number: 67016431

Salary: $38,000.04 - $42,000.14 Annually

Posting Closing Date: 06/01/2023


POSITION: Social Services Counselor - Career Service

WORKING TITLE: Disability Navigator

POSITION’S LOCATION: Central – Orlando, Lakeland, Wildwood



This posting may close before the posted closing date.

The hiring salary may exceed the maximum posted salary.

CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.

The office location where the position will report to is to be determined.

The Agency for Persons with Disabilities works in partnership with local communities to support people with developmental disabilities in living, learning, and working in their communities. APD provides critical services and supports for customers with developmental disabilities to reach their full potential. The Agency serves people with spina bifida, autism, Down syndrome, children ages 3-5 at high risk of developmental disabilities, cerebral palsy, Prader-Willi syndrome, Phelan-McDermid syndrome, and intellectual disabilities. There is no charge or co-payment for services provided through the Agency.


$38,000.04 - $42,000.14 Annually $1,461.54 - $1,615.39 Bi-weekly


This advertisement is for a Career Service position located in APD’s Central Region.


Employees of the Agency for Persons with Disabilities are required to demonstrate total commitment to outstanding customer service. This includes, but is not limited to, always acting in a responsive, professional, courteous manner with the employees, customers, and public we serve at all times.

This is a professional position responsible for helping individuals with disabilities in navigating the systems and provision of services, supports, and available resources to meet individualized needs, as well as identifying and address any barriers preventing individuals from accomplish their goals. The Disability Navigator is also responsible for connecting individuals to supports and services, in a timely manner, to address immediate or critical needs to stabilize the individual seeking assistance. The duties of this position include:

Conducting assessments to identify immediate needs, goals, and barriers. Formulating a care plan that clearly illustrates actionable steps and timeframes developed in partnership with the individual and need and caregiver if appropriate, to address areas of need and connect the individual with resources to achieve their immediate and long-term goals. The Disability Navigator shall provide the individual with referrals to local, community-based partners that can assist in providing services that address barriers and supports to help the individual achieve their pathway to possibilities.

When appropriate, providing connections to immediate supports in a timely manner to stabilize individuals and families and mitigate crisis situations.

Assisting individuals in accessing available programs, services, and optional methods for reaching goals. This includes providing warm referrals to other state agencies, local community-based providers or services, and resources to support individuals and their families.

Providing follow-up and monitoring of connections to service delivery and assessing outcomes and results.

Identifying and maintaining a working knowledge of available community resources to meet needs of individuals with disabilities and connecting individuals and families to relevant community resources and support.

Understanding the resources available from state government programs and connecting individuals to those services they need and qualify for.

Documenting all pertinent information and ensuring that forms are completed and uploaded into agency business systems accurately and timely. This includes preparing correspondence, case notes, narratives, technical reports, and other documentation.

Actively participating in trainings and team meetings on an ongoing basis.

Building and maintaining relationships with respect, trust, sensitivity, and confidentiality to the individual, coworkers, community, stakeholders, and partners.

Participating in required meetings regarding specific cases and attending other team or sister agency teaming meetings.

Perform other duties as assigned.


  • Ability to : Understand, interpret, demonstrate, and manage oneself and to handle interpersonal relationships. Ability to listen and understand what others may be saying and asking questions. Ability to manage time effectively, prioritize tasks, set goals, and develop systems for achieving those goals. Ability to effectively communicate, respectfully conversing with others to achieve a desired outcome. Ability to write and edit using proper grammar and writing style outlined by agency and program requirements.

  • Demonstrate Skills in : Critical Thinking – analyzing available information, observations, and evidence in order to determine appropriate action.

  • Knowledge of : Must have knowledge and be proficient in-service orientation - actively looking for ways to help people and exceed the expectation of the person being served. Active Learning - Working with new material or information to grasp its implications and ability to apply.


  • Must have a High School Diploma or its equivalent.

  • Must have a valid driver’s license or other efficient means of transportation and be willing to travel for work related purposes.

  • Must have at least two years of experience in working with individuals with disabilities, care coordination, or in the health and human services field.



    Applicants must complete all fields in the Candidate Profile, including their work history with the month and year, to qualify for this position.

    Responses to Qualifying Questions must be verifiable in the Candidate Profile, and “see resume” will not be considered an acceptable response.

    Resumes and other documentation can be attached to provide additional information, but these will not replace the required completed Candidate Profile.


    If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement.


    As a condition of employment, a person appointed to a position in the State Personnel System is required to participate in the Direct Deposit Program. Rather than receiving a paper paycheck, your funds will be deposited directly into your account at your financial institution. This will be accomplished by Electronic Funds Transfer. Banks, savings and loan associations, and credit unions are eligible to accept such deposits. Retirement funds are also required to be in the Direct Deposit Program.


    It is the policy of the Florida Agency for Persons with Disabilities that applicants for employment undergo Level 2 employment screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer.

    No applicant for a designated position will be employed or permitted to volunteer until the Level 2 screening results are received, reviewed, and approved by the Agency.

Level 2 background screening shall include, but not be limited to, fingerprinting for Statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, and Federal criminal records checks through the Federal Bureau of Investigation and may include local criminal records checks through local law enforcement agencies.

Pursuant to S. 110.1127(1), Florida Statutes, this position requires a background investigation, including fingerprinting.

APD only hires U.S. citizens, and those lawfully authorized to work in the U.S. APD participates in the U.S. government’s employment eligibility verification program (E-verify). E-verify is a program that electronically confirms an employee’s eligibility to work in the U.S. after completing the employment eligibility verification form (I-9).

All applicants should complete the online application process. If assistance is needed to apply for this position, please call the people first service center at 1-877-562-7287.

Responses to the qualifying questions are required to be considered for this position. Answers to the qualifying questions must be verifiable based on your submitted application.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere ( . All documentation is due by the close of the vacancy announcement.

Nearest Major Market:Orlando