Shire Jobs

About the Opportunity

Are you ready to step into the role of General Manager of Signia Orlando Bonnet Creek, guiding the growth and operation of a cohesive and dynamic team? We're seeking forward-thinking leader with a track record in upscale hospitality.

As General Manager, your expertise and guidance will play a pivotal role in crafting an unmatched experience for our guests, ensuring they top-tier hospitality. Your duties will encompass supervising daily operations and offering visionary leadership to maintain our steadfast dedication to exceptional service and financial success.

Come join us on this exciting adventure, where you'll lead our exceptional team and leave a significant mark on the future of the Signia Orlando Bonnet Creek.

About the Property

Signia Orlando Bonnet Creek is perfectly located, offering scenic views of Disney amidst serene landscapes. Following a day at the Theme Parks, a round of golf at the neighboring pristine course or rejuvenating at the spa, guests can relax by a poolside cabana or float down the Lazy River with a complimentary inner tube. Guests can wrap up their day at one of several outstanding fine dining restaurants, where an unforgettable dining experience awaits. Guests are assured a memorable experience, with a diverse array of offerings catering to all ages.

To learn more about the property, click HERE (https://www.hilton.com/en/hotels/orlhhsa-signia-by-hilton-orlando-bonnet-creek/resort/) .

What will I be doing?

As the General Manager, you would be responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Lead, direct and manage all hotel operations including, but not limited to hotel budgeting and forecasting, strategic planning, leading service initiatives, leading and managing balanced scorecard performance, implementing and complying with all company policies and standards, overseeing sales and marketing initiatives, leading and developing the executive team, responding to guests inquiries and resolving concerns and hotel-wide meeting participation and facilitation
• Ensure guest and team member satisfaction
• Monitor and develop team member performance, particularly the executive team and department heads, to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and rewardRecruit, interview and train team members
• Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurements
• Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies
• Serve as primary liaison with hotel owners and corporate entities

What are we looking for?

Basic Qualifications:

• A minimum of 2 years General Manager OR 3 years Hotel Manager experience at a 500 room hotel
• Experience managing a full-service property with a minimum of $50M in revenue
• Strong convention hotel expertise/experience
• Dedicated to fostering a team-oriented environment and committed to improving team member and guest satisfaction scores, while also valuing the importance of driving engagement and building a strong culture
• Strong Front Office / Operational background

Preferred Qualifications:

• Proven ability to efficiently and promptly execute tasks while being responsive and proactive in attending to duties.
• Proficient managing a fast-paced hotel
• Hilton brand experience

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job: General Manager/Hotel Manager

Title: General Manager - Signia Orlando Bonnet Creek

Location: null

Requisition ID: HOT0AJW0

EOE/AA/Disabled/Veterans