Job Information
The Walt Disney Company Staff Software Engineer, ServiceNow in Orlando, Florida
At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company is the premier entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and other businesses. Uniting each endeavor is a dedication to crafting and delivering unforgettable experiences — and we’re constantly looking for outstanding ways to improve these exciting experiences.
The Business Technology Platforms group is part of the Enterprise Technology Core Systems & Platforms organization. We are responsible for the products and platforms that support Disney’s corporate business functions and enterprise service management platforms (Appian, Salesforce, & ServiceNow). We are looking for a Staff Software Engineer, with a deep understanding of ServiceNow, to ensure that we are building the outstanding products and continuously maintaining and enhancing existing products to improve what differentiates us from others.
What You Will Do
Own the development (or develops, test, and deploys) of medium to large, innovative software solutions and projects that meet specifications and impact future development. This could include reviewing/writing code, leading programming & testing, and debugging
Manage oversight of platform projects and related agile delivery teams, where a project comprises of multiple components, throughout its entire lifecycle
Design the component tasks of software development projects, and conceive and set technical architectural direction
Act as a peer group leader to and help train staff on Software Engineering standards and processes – serving as an escalation point for difficult problems and sophisticated inquiries
Required Qualifications & Skills
7+ years experience in a Software Engineering type role
Validated experience developing solutions on the ServiceNow platform, including Service Portals & Employee Service Center – preferably with multi-language and multi-region support
Ability to develop, create, and test server-side with advanced JavaScript, Unix Shell, and Windows PowerShell scripts
Demonstrated success in platform automation, workflows, abstraction APIs, and Scripted Rest API Framework
Knowledge of ITIL v3 or later and ITSM standard methodologies
Experience working in an outsourced IT environment and building strong collaborative vendor relationships
Experience with agile software development methodologies (PMI-ACP, SAFe Agilist, ICP-ACC, etc.) and leading the full software development lifecycle
Effective communication, writing, collaboration, and executive presentation skills – with an ability to translate sophisticated ideas across multiple domains into understandable strategies, requirements value statements, and business outcomes
Bachelor’s degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience
Preferred Qualifications
Master’s degree in a related discipline
Experience within ServiceNow HR Service Delivery
Experience with the following platforms: SAP, Workday, SuccessFactors
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Job ID: 10087680
Location: Orlando,Florida
Job Posting Company: The Walt Disney Company (Corporate)
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.