Job Information
The J.M. Smucker Company Manager, Customer Commercialization (Coffee) in Orrville, Ohio
Your Opportunity as the Manager, Customer Commercialization - Coffee The Customer Commercialization (CC) Team serves as a critical conduit between our internal teams and the Field Sales Team. As the Manager/Lead, you'll support some of our largest strategic accounts driving alignment between our Go-to-Market Strategies (GTMS) and retailer category goals. As an influential leader & advocate for our business, you'll coordinate the Joint Business Planning process while developing customer level quotas and budgets to ensure profitable share growth. Foreseeing trends & challenges, you'll partner cross-functionally to ensure we consistently deliver & show up best-in-class with our retail partners. You're bold & ambitious who can see the bigger picture while ensure we're executing on the fundamentals in a fast-paced and evolving marketplace. Location: Orrville Corporate Offices in Orrville, Ohio Work Arrangements: Hybrid (Onsite Expectations of minimum 30% = 6 days a month) In this role you will: Identify demand-creating solutions for customer-specific execution to achieve SBA plans Validate assumptions against key metrics (ROI, on strategy, etc) Coordinate with necessary internal functions (RGM, Customer Finance, Brand) Run Customer & JMS Business planning (JBP) Develop and communicate customer roles and strategies within the SBA Coordinate with internal functions to drive the customer planning process Lead key customer planning activities internally & assist at the account - line reviews, innovation meetings, JBP and Top-to-Top meetings Assist customer teams with Customer Strategic Plan build, roll-up and review Execute against plan and monitor results against objectives (volume, spending, profit) Tailor business drivers to meet customer key initiatives and growth drivers Develop customer plans, budgets, and profit goals tied to JBP objectives Own final approval of customer specific plan Work with RGM/Sales Analyst to validate inputs and assumptions Track progress against customer plan Hold teams accountable to execution of plan The Right Place for You We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our , and we believe in supporting every employee by meeting their physical, emotional, and financial needs. What we are looking for: Minimum Requirements: Minimum least 5+ years of experience in Consumer-Packaged Goods industry Understanding of customer strategies & retail environment Strong financial acumen - understanding of profit and revenue drivers and analysis Demonstrated ability to think creatively & anticipate needs Superior interpersonal skills - ability to work effectively & influence cross-functionally Results oriented with proven ability to thrive in a fast paced & dynamic environment Experience translating data into strategy and clear actions Proficient knowledge and use of MS Office (Excel, Powerpoint), IRI and/or Nielsen Ability to travel up to 20% Additional skills and experience that we think would make someone successful in this role (not required): Experience with Target and/or Amazon Experience working in Coffee/Beverage categories Negotiation training Learn more about working at Smucker: Follow us on #LI-MR1 The J. M. Smucker Company (the "Company") is an Equal Opportunity Employer. No person will be discriminated against in hiring or in any other aspect of their employment on the basis of race, color, religion, sex (including pregnancy), age, national origin, ancestry, citizenship status, sexual orientation, gender identity or expression, transgender status, marital status, familial status, disability, genetic information, protec