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Your Opportunity as the Senior Technician, Sensory This role will execute sensory panels supporting customers, including, but not limited to, sample preparation, serving samples, sensory test execution, lab cleaning and documentation. Location: Orrville, Corporate Offices Work Arrangements: On Site - Scheduled 8 hour shifts M-F between 7a.m. and 6:30 p.m., limited responsibility on some weekends and holidays In this role you will: Maintains a strong focus on customer service to effectively communicate and have positive interactions with panelists Builds relationships within the Sensory team and with customers to enhance communication Maintains thorough lab records with instructions, protocols, panel execution records, and accurately records panel attendance. Applies sensory evaluation methodologies to organize and execute consumer and trained panels through independent and team work, including, but not limited to, product procurement and panelist scheduling Build a foundational understanding of sensory science Contribute to the continuous improvement of sensory practices with a focus on Sensory lab processes Spends the majority of their time with lab work Maintain clean and organized laboratory work environment including managing/purchasing lab supply inventory, maintenance for equipment. Maintain odor neutral environment by striving to be personally "odor neutral" by agreeing not to wear perfume or other scents, and being aware of other environmental odors. Supports training for other departments or locations for sensory evaluation needs, such as Research & Development or plant quality teams Guides sensory personnel by teaching S.O.P.s Usage of sensory software The Right Role for You We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs. What we are looking for: Minimum Requirements: Bachelor's degree ina scientific/mathematical related discipline is required; however, other unrelated types of degreeswill be considered but must be combined witha minimum of 3 years of work experience in food manufacturing, sensory science, or food Research & Development Strong communication skills (written and oral) Customer Service communication skills Strong computer skills, proficient in Microsoft Office Detail oriented and ability to multi-task and adapt in a dynamic business environment Ability to lift up to 40 pounds is a must, ability to walk/stand for most work hours is required Good analytical, mathematical and problem-solving skills Ability to be proficient working on a team and individually Strong organizational and time management skills Additional skills and experience that we think would make someone successful in this role: Prior lab experience or internship Familiarity with sensory evaluation methodologies/statistics related to affective, discrimination, and descriptive testing Learn more about working at Smucker: Our Total Rewards Benefits Program Our Thriving Together Philosophy Supporting All Impacted by Our Business Our Continued Progress on Inclusion, Diversity and Equity Follow us on LinkedIn #LI-JW1 The J. M. Smucker Company (the "Company") is an Equal Opportunity Employer. No person will be discriminated against in hiring or in any other aspect of their employment on the basis of race, color, religion, sex (including pregnancy), age, national origin, ancestry, citizenship status, sexual orientation, gender identity or expression, transgender status, marital status, familial status, disability, genetic information, protected vet