Job Information
Kuehne+Nagel Global Account Manager in Osaka, Japan
You will be part of our Sales + Marketing team, adding your consultative selling expertise + skills to the delivery of business growth.
Your Role
Your primary objective will be to develop existing or new business by coordinating all business development actions + triggering opportunities within your specified vertical for larger accounts. You will do this by working with a variety of internal + external stakeholders, ensuring compliance with our current commercial policy while focusing on the following key objectives.
Your Responsibilities
To directly manage Key Account(s), in accordance with agreed targets, goals + company guidelines, eliciting customer needs + selling our key products + services.
To negotiate rates with customers in alignment with the business units (BU), ensuring rate sheets are documented + maintained as needed by the BU’s.
To ensure compliance with our sales management processes + systems, ensuring correct + timely updates in our customer relationship system (CRM)
To monitor monthly performance against set targets ensuring that immediate actions address deviations.
To ensure that account plan(s) are in place based on internal processes + templates which are signed off by the respective sales manager.
To effectively hand over + transition new business into operations to ensure that customer requirements + company's commitments are met.
To conduct regular + structured review sessions with assigned customers including; process for continuous improvement + innovation, review of customer strategy + priorities to deliver operational excellence.
Your Skills and Experiences
Your strong expertise with customer + stakeholder relationships with be the key to your success.
You have been selected for this role for your knowledge of the market, industry along with our products + services; because you possess the key attributes we are looking for.
Good Reasons to Join
At Kuehne + Nagel, you can utilize and refine your relationship management skills and specialized business acumen as part of a committed and dynamic sales team. We offer extensive trainings and education for professional development, competitive remuneration, and ample opportunity to engage, collaborate and lead with a truly global network. Our employees particularly appreciate the high degree of creative freedom, the fluid transfer of responsibility and international career exposure. Success comes with the people who make it possible, which is why we do our best to take you on board for the long term. Together, we will win the future!
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.