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CDOC Marketing & Communications Specialist

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CDOC Marketing & Communications Specialist

Salary

$4,809.00 - $7,695.00 Monthly

Location

Other (see multiple locations in job posting), CO

Job Type

Full Time

Job Number

HQ Mar/Com #3357/3358 10.2024

Department

Department of Corrections

Opening Date

09/23/2024

Closing Date

10/8/2024 4:00 PM Mountain

FLSA

Determined by Position

Type of Announcement

This position is open only to Colorado state residents.

Primary Physical Work Address

Colorado Springs, Denver Metro

FLSA Status

Non-Exempt; position is eligible for overtime compensation.

Department Contact Information

Kayla Bartlett: kayla.bartlett@state.co.us or 719-723-3902

How To Apply

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

• Description

• Benefits

• Questions

Department Information

These position are only open to Colorado state residents.

The Public Information Office currently has two openings for Marketing and Communication Specialist.

This position is eligible for Flexible Work Arrangements (FWA) after the

initial training period. The FWA includes a hybrid workplace which is partly

remote (work from home) and partly in office either at CDOC Headquarters

located in Colorado Springs or at the Denver Parole office.

If your goal is to build a career that makes a difference and builds greater public confidence in good government, consider joining the dedicated people of the State of Colorado. Our professionals strive to support state government and the citizens of Colorado. Customer service is a key component for every position in state government as is the focus on ideas and ways to redesign the delivery of services in making state government more effective and efficient.

In addition to a great agency and rewarding, meaningful work, we offer:

• Distinctive career advancement opportunities throughout the state system;

• Strong, secure, yet flexible retirement benefits including PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401K and 457 plans;

• Medical and dental health plans;

• Short and long term disability coverage;

• Paid life insurance;

• 11 paid holidays per year plus vacation and sick leave;

• Wellness program, tuition reimbursement, training opportunities and more.

  Extensive travel will be required. May require working additional shifts/ hours, or shift/assignment rotation to ensure the CDOC mission, vision and values are upheld.

  Take a peek at the opportunities our agency has to offer (https://www.youtube.com/watch?v=ScVwSBPmy7o) !

  This posting may be used to fill future vacancies at this location.

Description of Job

The Public Information Office fosters strategic partnerships with diverse groups in a politically sensitive environment. Manages internal or external developments impacting the Colorado Department of Corrections (CDOC) to balance stakeholder interests with those of the Department. Optimizes the public image of the Department. Provides oversight and leadership for the Department in internal and external policies in public relations, community issues, media relations, management, and public affairs.

Internal Communications Specialist:

The Internal Communications Specialist will be responsible for developing and executing the internal communications strategy for CDOC to ensure operational efficiency and support through leadership. This position will be responsible for creating and delivering compelling content that engages employees and strengthens the CDOC’s culture. This position will work closely with key stakeholders to ensure all internal communication is clear, consistent, and aligned with the CDOC mission, vision, and goals.

Job duties and responsibilities include but are not limited to:

• Creates press releases, speeches, fact sheets, talking points, articles for publication, newsletters, and other materials to support internal communication goals and activities.;

• Ensure communication strategy is consistent and reflects the organization’s mission, vision, and goals;

• Develop and implement a comprehensive internal communications program that supports DOC employees in their work and engages them in the overall mission, goals and objectives of the Department;

• Develops and implements social media strategies to advance the Department's goals and objectives; Manages the Department's website and intranet sites;

• Develop and execute the internal communications strategy for the agency, including key messaging, communication channels, and tactics;

• Create and deliver internal communications content, including email updates, newsletters, intranet content, videos, and presentations, and live sessions;

• Maintain the company’s internal communication tools, ensuring they are up-to-date, user-friendly, and aligned with the company’s goals and values;

• Ensure DOC employees are engaged in DOC initiatives;

• Work with key organizational stakeholders to ensure all internal communication is clear, consistent, and aligned with the company’s goals and values;

• Assist with crisis communications, ensuring all employees are informed and up-to-date;

• Coordinate internal events and other initiatives to promote employee engagement and strengthen the agency culture;

• Monitor and measure the effectiveness of internal communications, and make recommendations for improvement based on feedback and data analyze;

• Other duties as assigned.

  External Communications Specialist:

  The External Communications Specialist will be responsible for developing and executing communications strategies for CDOC to ensure operational efficiency and support through leadership. This position will be responsible for creating and delivering compelling content that engages the public and strengthens the CDOC’s culture. Generate creative communication strategies for external audiences. This position will work closely with internal and external key stakeholders to ensure all communication is clear, consistent, and aligned with the CDOC mission, vision, and goals.

Job duties and responsibilities include but are not limited to:

• Creates press releases, speeches, fact sheets, talking points, articles for publication, newsletters, and other materials to support external communication goals and activities;

• Leverage analytics and reports to determine effectiveness and seek continual improvements in marketing and communication initiatives;

• Responsible for researching and analyzing the needs of their target audience;

• Responsible for designing and producing content for different channels and platforms, such as websites, social media, newsletters, videos, and presentations;

• Coordinate and manage the distribution of their content to reach the desired audience and generate feedback;

• Monitor and evaluate the impact of communication activities and campaigns using various metrics and tools;

• Collaborate with internal and external stakeholders to build positive relationships and reputations;

• Other duties as assigned.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

MINIMUM QUALIFICATIONS:

Must meet one of the following or any combination of experience/education to meet the minimum (MQ) qualifications:

OPTION 1:

Six (6) years of experience with public relations, creating press releases, speeches, fact sheets, talking points, articles for publication, newsletters, and other materials to support internal/external communication goals and activities (managing the creative process, marketing campaigns or similar) or have worked on marketing and communication campaigns in some capacity. A ny work experience less than full time will be prorated.

OPTION 2:

Bachelor's degree from an accredited institution in Public Relations, Business, Marketing, Advertising, Communications, Criminal Justice, or a field of study related to the work assignment. ( A copy of your unofficial college transcript with your name, institution name, degree and date conferred must be attached to your application to verify your education.)

AND

Two (2) yyears of experience with public relations, creating press releases, speeches, fact sheets, talking points, articles for publication, newsletters, and other materials to support internal/external communication goals and activities (managing the creative process, marketing campaigns or similar) or have worked on marketing and communication campaigns in some capacity. A ny work experience less than full time will be prorated.

SUBSTITUTION FOR EDUCATION:

• A bachelor's degree that is not in a related field of study, may substitute up to 60 semester hours of core coursework on a year for year basis.

• A master's or doctoral degree from an accredited college or university in the fields listed above will substitute for the bachelor's degree.

  Required Competencies

• Demonstrated success with the duties listed in the Description of the Job section;

• Years of State service experience related to the duties of this position;

• Experience with payroll and benefits administration software;

• Fluency in Microsoft Office Suite (Word, Excel, Access), Gmail and Google applications;

• Ability to work effectively in both independent and team situations;

• Highest work/personal ethics and integrity, including the ability to maintain the confidentiality of sensitive information;

• Ability to manage multiple assignments, priorities, and projects and adapt to changing assignments;

• Ability to take initiative to solve problems in an innovative manner;

• Ability to connect and build relationships with stakeholders;

• Excellent reasoning, investigative, analytical, and problem-solving ability;

• Polished facilitation, presentation, and communication skills, both written and oral;

• Strong attention to technical detail and accuracy.

• Ability to read and comprehend the English language;

• Ability to effectively communicate fluently in English both verbally and in writing;

• Ability to create accessible documents and technical content that follows plain language guidelines with accessibility in mind.

  Preferred Qualifications

• Relevant professional experience as defined above with the State of Colorado

• Experience with event planning and coordination;

• Experience performing crisis management utilizing different methods of communication;

• Experience with issue resolution to resolve customer or client issues and complaints;

• Experience interpreting complex rules and regulations;

• Experience analyzing and interpreting state and federal statutes.

  IMPORTANT INFORMATION

  The Assessment Process : Your application will be reviewed to determine if you meet the minimum Qualifications (MQ's). Applicants that meet MQ’s will be included in the Comparative Analysis process. Colorado Revised Statutes require that state employees are hired and promoted through a comparative analysis which may include, but is not limited to, a suitability screening, eSkills Assessment, oral assessment, written performance assessment or it may include a review of your application material and your responses to any supplemental questions by a Subject Matter Expert (SME) to assess and rank applicants in order to establish an eligible list for referral to the hiring manager for final consideration.

  Be sure the “Work Experience” section of your application is complete and specifically addresses your qualifications, experience, and accomplishments as they relate to the Description of the Job , Minimum Qualifications , Required Competencies and Preferred Qualifications as listed above. Resumes and “see resume” statements will not be accepted in lieu of the “Work Experience” section of the application. Failure to include adequate information or follow instructions by the closing date may result in your application not being accepted and/or may affect your score, rank or inclusion in the final pool of eligible applicants.

  If you have transcripts, a license or other relevant documentation regarding your qualifications, upload and attach copies to your application.

  If an unofficial copy of transcripts is being submitted at the time of application, transcripts from colleges or universities outside the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. This documentation is the responsibility of the applicant and must be included as part of your application materials. Failure to provide a transcript or credential evaluation report may prevent your application from moving forward in the selection process.

  Under the Job Application Fairness Act (SB 23-058), applicants may redact information from certifications and transcripts that identify their age, date of birth or dates of attendance from an educational institution.

  In order to process a background investigation, your application must include at least (10) ten years of the most current work experience unless experience related to the job for which you are applying is later than (10) years. Failure to provide this information could result in delays and/or elimination from the background investigation process

  Toll Free Applicant Technical Support: If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application first, ensure your documents are PDF or Microsoft Word files and second, close the document before you attempt to upload (attach) it.

  You are encouraged to print a copy of this announcement for your records

  Conditions of Employment: All job offers are contingent upon a successful medical screening by a healthcare professional, certifying the candidate's ability to perform the essential functions of the position. Applicant must consent to hold harmless CDOC and its agents and staff from any liability arising in whole or in part from the testing and the use of this information in connection with CDOC’s consideration of application for employment.

• Must be 21 years of age;

• Possess a valid driver’s license;

• Possess a high school diploma or GED;

• Have NO felony convictions, to include any actions defined in 5 U.S.C. 301; U.S.C. 509, 510; 42 U.S.C. 15601-15609. The CDOC shall not hire nor promote anyone who may have contact with an offender who has engaged in sexual abuse which includes acts, activity, and sexual behavior, in a prison or other institution as defined in 42 U.S.C. 1997; or has been convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force or coercion, or if the victim did not consent or was unable to consent or refuse, or has been civilly or administratively adjudicated to have engaged in the activity described in the above paragraph. The agency shall consider any incidents of sexual harassment in determining whether to hire anyone who may have contact with offenders or residents.

• Applicants must be legally eligible to work in the United States to be appointed to this position. CDOC uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. CDOC does not sponsor non-residents of the United States.

• Successfully pass all modules of the six-week Colorado Department of Corrections Basic Training, to include English reading comprehension , relevant competency assessments and written/practical exams in Defensive Tactics;

• Possess the physical ability to successfully complete Defensive Tactics;

• Lift arms above head and kick as high as own waist;

• Stabilize another person to accomplish a controlled take down;

• Use arms, palms of hands, shins, and feet to deliver blows;

• Withstand impact (slow speed or with a safety bag) on own body from strikes/blows;

• Swing a baton in a striking technique;

• Rotate body 90 degrees with feet planted for striking with foot or using a defensive tactic;

• Get down on one or both knees and up again with multiple repetitions;

• Will be exposed to Oleoresin Capsicum during Basic Training and will be exposed while on assignment;

• Must be able to see and hear in order to observe, address and respond to potential breaches in safety and security;

• Seize, hold, control or subdue violent or assaultive persons and defend oneself or others to prevent injury;

• Demonstrate body agility, strength of all four limbs and the ability to walk and climb stairs consistently;

• Work in situations involving assaultive behavior, physical control of another person and/or restraint situations;

• Deal with individuals with a range of moods and behaviors, utilizing tactfulness and a congenial, personable manner;

• Work with people of the opposite sex, diverse racial ethnic groups, mentally ill and emotionally disturbed offenders;

• Communicate by talking, listening and/or signaling people to convey or exchange information, assignments;

• Work in an environment with fluctuating noise and temperature (hot and cold) which may include working outdoors in inclement weather and/or concrete floor/wall work settings;

• Willing and able to travel;

• Willing and able to work various shifts, days, afternoons, graveyards (nights) which includes a rotating shift schedule;

• TB (tuberculosis) screening is required of all new employees upon hire;

• Employees may be required to submit to regular serial testing and reporting for COVID-19.

  Successful completion of a background investigation is required. Should applicant’s background reveal criminal charges, it shall be the responsibility of the applicant to provide the Department of Corrections with written/official disposition of any charges.

  The CDOC is committed to a work environment free from illegal drugs and alcohol. Employees (see exception below) may use marijuana in their personal time but are prohibited from working while under the influence of any substance, including marijuana. A drug test will be administered to all new employees; employees must successfully pass. Random drug screening will occur throughout employment.

  Exception: Peace Officer Standards and Training (POST) certified employees are prohibited from the use of marijuana. Health care professionals must check their licensing requirements regarding marijuana use.

  Appeal Rights: If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

  An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email ( dpa_state.personnelboard@state.co.us ), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

  For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov ; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

Supplemental Information

After submitting an application, you should receive an email acknowledging your submission. If you do not get the email, please check to ensure you have actually submitted the application and typed the correct email address on the application.

Include a working email address on your application; one that is checked daily as time sensitive correspondence WILL take place via email. You may receive email notifications from a Colorado Dept. of Corrections employee or from this email address: info@governmentjobs.com. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email; if you do not receive correspondence soon after the closing date or if you have questions about this job announcement, please contact Kayla Bartlett and kayla.bartlett@state.co.us

SCHEDULED DATES OF POSSIBLE APPLICANT ASSESSMENTS (I.E., EXAMS, ORAL BOARDS, WRITTEN EXAMS) WILL NOT BE MADE UP. IF YOU FAIL TO SHOW AT THE APPOINTED DATE/TIME, MAKE-UPS WILL NOT BE ALLOWED.

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Colorado Department of Corrections is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our Employee Relations Specialist, Ana Andersen , at doc_employeerelations@state.co.us or call 719-723-3998 .

ALL DEPARTMENT OF CORRECTIONS FACILITIES AND BUILDINGS ARE TOBACCO FREE.

WE STRONGLY ENCOURAGE PROTECTED CLASSES TO APPLY.

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

01

This position is eligible for Flexible Work Arrangements (FWA) after the initial training period. The FWA includes a hybrid workplace which is partly remote (work from home) and partly in office either at CDOC Headquarters located in Colorado Springs or at the Denver Parole office.

• I so acknowledge

  02

  This position requires successful completion of the 6 week Colorado Department of Corrections basic training at the Corrections Training Academy in Colorado Springs, CO. Daily in-person attendance is a requirement during basic training.

• I so acknowledge

  03

  If you are using college course work to meet the minimum qualifications for this position, it is required that a copy of your official (or unofficial) transcript(s) noting degree type and date conferred/awarded be attached/uploaded to this application at the time of submission. (Your transcript(s) is required as verification that you meet the requirements). Have you attached/uploaded your transcripts?

• Yes, I have attached my transcripts.

• No, I am not using college course work to meet minimum requirements for this position.

  04

  Are you a veteran? If yes, please attach your DD214 member 4 form to your application. (If you have a disability, also attach the letter issued to you from the Veterans Administration verifying that you are currently receiving monetary benefits or you that have a disability retirement.)

• Yes

• No

  05

  This position requires extensive travel. Do you currently possess a valid Colorado Driver's license?

• Yes

• No

  06

  Describe your experience drafting communications work plans;drafting content for social media platforms as part of a business' messaging or communication strategy; talking points for programs/services or explaining programs/policies and press releases?

  07

  Describe your professional experience designing and implementing marketing, promotional and/or outreach activities for an organization. If this does not apply, type "N/A" for this question. Do not write "see resume" for this question.

  08

  Describe your experience using data to improve outcomes. Include your role(s), length of time in the role(s), and give at least two specific examples explaining the data used, the decision made using the data, and the outcome.

  09

  Certification and Confidentiality Statement

I certify that:

--I understand that this, my completed Application, the attached Supplemental Questions, and my responses are confidential and that I have neither consulted with others nor received assistance in the preparation, writing, or editing of my responses and the information contained herein is in my own words and was prepared and completed solely by me and only me.

--All the information I have provided herein is true, complete and correct to the best of my knowledge and belief, and is made in good faith.

--I have not communicated the confidential information of this, my Application and the attached Supplemental Questions in any way to other candidates, potential candidates, subject matter experts, or any person.

--I understand that if the confidential information in this, my Application and the attached Supplemental Questions and/or my responses, are found to have been falsified, plagiarized, or shared in any way, I may be disqualified or removed from the position if appointed.

• I agree to the terms and conditions of this Certification and Confidentiality Statement.

  Required Question

Agency

State of Colorado

Address

See the full announcement by clicking

the "Printer" icon located above the job title

Location varies by announcement, Colorado, --

Website

https://careers.colorado.gov/

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