Job Information
Bureau Vertias North America IT ASSISTANT SPECIALIST - ISTANBUL - TÜRKİYE in Other/Not Applicable, Turkey
Your career is about more than building a resume — it’s a chance to Leave Your Mark.
As we continue to develop Information Technologies activities, we are delighted to offer a unique opportunity to join our organisation as IT Assistant Specialist for its developing operations. Position is located within our İstanbul office in Turkey:
Tasks - Activities - Responsibilities
Providing end-user support services and supporting IT team and users related to the hardware, software, network and operating systems / Help Desk Activities,
Assisting IT team in new system installations, software uploads, software configurations and general control operations / IT Operations,
Detecting and solving hardware failures in workstations, printers and network devices,
Providing support service for daily problems of the remote users’ through telephone, e-mail / Remote Offices,
Supporting IT team in solving errors related to softwares, programs and network systems / Repair-Maintenance,
Updating IT asset inventory, ensuring the accuracy of Help-Desk activity records, files, archives and lists / Documentation,
Adhering to IT global / local policies and processes and ensuring compliance / Documentation,
To ensure workstation security systems are up to date,
To ensure IT assets are well protected, safe and secure,
Performing other duties assigned by the first-line Manager,
Fulfilling other duties related to his position assigned by his first-line Manager,
Requirements
Bachelor’s Degree,
Minimum 1 year relevant experiences,
Knowledgeable in IT tools (Service Desk, Asset Manager etc.), TCP/IP, AD, DHCP, DNS and Help-Desk processes.
Intermediate level Excel expertise,
Pre-Intermediate command of English.
Shaping A World of Trust
To be successful in this role, the right candidate will be able to demonstrate their ability to comply with our Absolutes (Safety, Ethics and Financial Control), and also Our Values (Trusted, Responsible, Ambitious & Humble, Open & Inclusive).
WHAT WE VALUE AT BV
We serve as guardians of integrity, upholding the highest standards responsibly. We create trust between businesses and those they serve, demonstrating the ambition to work hard and the humility to learn and grow. We cultivate an open and inclusive environment wherever we operate. And ethics, safety and financial control serve as the foundation for our shared culture.
Being part of the BV family, is more than just working, it’s being convinced that you will leave your mark…. in shaping a world of trust.