Shire Jobs

The Sales Engineer is part of the Custom Solutions/Contract Manufacturing sales team functioning within a collaborative and customer driven commercial organization. This role is responsible for achieving business and individual growth objectives, developing relationships with customers, understanding customer needs, providing well-rounded solutions to customer concerns, proactively generating new customer relationships through networking, referrals, virtual engagements, and face-to-face meetings. Company Overview: Experience matters. Since 1948, T.O. Plastics has manufactured quality custom thermoformed parts and packaging and provided exceptional service to horticulture, medical and industrial customers around the world. One of the top 100 thermoforming companies in North America, T.O. Plastics delivers value by focusing on customer needs and by offering a full range of services from design-to-manufacture. At T.O. Plastics, we are dedicated to excellence, and we leverage our experience and core competency to develop customized, cost-effective solutions for businesses in diverse markets. T.O. Plastics has facilities in both Clearwater and Otsego, Minnesota. It is our Mission to delight and serve our customers with innovative thermoform solutions. Essential Functions: This position is responsible for the following tasks, duties, and responsibilities: Sales Performance Achieve individual sales growth contributing to the budgeted sales goals. Business Development Using a Hunter mentality, pursues leads, gives product demonstrations, and presents solutions to customer and/or end user. Qualify opportunities to ensure accuracy of RFQ s, quotes and orders as we strive to exceed customer expectations. Key Account Management Maintain and grow relationships and business with customer working with engineering, quality, operations, and purchasing. Technical/Engineering expertise Maintain exceptional level of expertise on products/services relating to T.O. Plastics customers by providing technical expertise to drive new business and solve customer problems. Program management Project manage all opportunities both internally and externally to meet customer expectations. This involves working with estimating, design engineering, quality, production, and customer service. Teamwork Collaborate with customer service, engineering, quality, project management and / or operational teams to ensure successful on-going product development after sales service requirements are met. Customer Service Respond to customer concerns and apply independent decision making while striving for first-time resolutions on all client problems/issues. Sales Excellence Strong CRM experience where the tool is leveraged to manage all customer interactions and follow internal business process. Key Performance Management Manage business/opportunities around key performance indicators and communicate successes and improvements as necessary. Identify and report any unsafe work conditions, behaviors, or incidents. Follow and adhere to all safety procedures. Other duties as assigned by the supervisor/manager.