Job Information
Sonic Drive-In General Manager in Ottumwa, Iowa
As a SONIC Drive-In General Manager, you are responsible for overseeing and managing the daily operations of the Drive-In to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the Sonic Drive-In. As the highest management position within the Drive-In, you are accountable for the Drive-In and its operations. Responsibilities include:
• Hiring, training, managing, supervising, directing, and developing Great People ready to serve a SuperSONIC experience to every guest
• Demonstrating a Fair, Firm, Fun leadership approach, and leading by example
• Managing a profit and loss statement to exceed expectations every week, month, and year
• Swiftly resolving employee concerns with a thoughtful approach
• Celebrating team successes and coaching for better performance
• Setting expectations and providing clear and continuous feedback
• Creating an upbeat positive atmosphere during the shift that makes work fun
• Helping employees understand the big picture and their role by sharing the “why” behind tasks
• Understanding how to use metrics to evaluate Drive-In performance and make necessary improvements
• Getting out in the community, making a difference, and growing sales for your Drive-In and the brand
• Maintaining and enforcing SONIC safety and sanitation standards
• Relentlessly complying with all federal, state, and local laws and regulations
What You’ll Need:
• Prior management experience; restaurant or retail industry highly preferred (subject to franchise discretion)
• High standards for self and the team
• Positive attitude, especially during rushes or stressful situations
• Resiliency – trying different approaches to solve a problem; working to get better every day
• Eagerness to learn and grow professionally and personally
• Ability to prioritize and complete tasks accordingly
• Excellent leadership and communication skills
• Associate’s degree in Business or related field preferred (subject to franchise discretion)
• Willingness to work irregular hours, including nights, weekends, and holidays
Additional General Manager Requirements:
●High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred
●Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision
●Required to work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek guaranteed) including irregular hours, nights, weekends and holidays
●Knowledge of recruiting, interviewing and selection practices
●Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations
●Leadership and supervisory practices and skills; effective verbal and written communication skills
●Basic accounting and computer skills
●Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
●Problem solving, decision-making and conflict-resolution skills
●Willingness to abide by the appearance, uniform and hygiene standards at SONIC
Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bee’s knees, cruisin’ . . . you get the picture! It’s downright sensational!!
All that’s missing is you, so APPLY TODAY!
SONIC and its independent franchise owners are Equal Opportunity Employers.