Job Information
T. Rowe Price Director of MarTech Enablement in Owings Mills, Maryland
There is a place for you at T. Rowe Price to grow, contribute, learn, and make a difference. We are a premier asset manager focused on delivering global investment management excellence and retirement services that investors can rely on today and in the future. The work we do matters. We invite you to explore the opportunity to join us and grow your career with us.
Utilizes extensive knowledge of the company and clients to recommend process changes within and across business unit to increase client satisfaction and efficiencies. Serves as an expert consultant to multiple business units to manage the most complex client projects and solve unprecedented issues. Makes recommendations to and helps execute the strategic priorities for the business unit(s) to best reach clients, maximize engagement, and drive business value.
This role will specifically focus on leading teams who own several of our Marketing Technology platforms, which include but are not limited to: content management system (CMS) delivering web and mobile app experiences, marketing data management platform (DMP), email management platform, audience management platforms used for client and prospect audience segmentation and activation, voice of customer platforms, customer journey orchestration and analysis platforms, online testing and targeting platforms, digital tag management system digital analytics and session replay platforms, client preferences including cookie preference and identity management platforms. The individual will be responsible for driving the maintenance of said platforms, developing, in partnership with peers and other leaders, the MarTech platform strategy, and the execution of important initiatives that aim to drive commercial value to the firm. The individual will be required to manage and deliver in a hybrid centralized / decentralized environment working to advance our capabilities for both B2C and B2B clients.
Responsibilities:
Develops and maintains portfolio level roadmap and backlogs while managing stakeholder tradeoffs for our Marketing Technology platforms
Partners with technology to track, maintain, and adjust portfolio budget across several delivery teams
Develops recommendations for firmwide approaches to client experience needs to increase consistency, team effectiveness, and client satisfaction based on extensive knowledge of industry best practices.
Oversees research across multiple business units to develop broad recommendations for process changes to resolve issues and improve the client experience. Conducts complex data analyses to generate recommendations for critical client projects across multiple client groups. Coordinates business resources across the firm needed to complete standard projects.
Partners with business and technology leadership to recommend and implement firmwide solutions that will improve client experience, execute strategic initiatives, and achieve operational efficiency. Has strong relationships across business leadership.
Oversees implementation of strategic recommendations for changes to operational and compliance processes impacting the enterprise.
Required Qualifications:
Bachelor's degree or the equivalent combination of education and relevant experience.
10+ years of total relevant work experience that includes managing an enterprise marketing technology stack.
Experience with person-based identity management platforms.
Experience in Agile Development methodologies.
Ability to manage teams across the Globe.
Preferred Qualifications:
Extensive knowledge of the Adobe Experience Cloud
Experience with these systems (or equivalent) : Qualtrics, Quantum, Marketo, Tableau, PowerBI.
Experience working with digital agencies for campaign reporting and optimization, agency and firm platform integrations
Certified Scrum Product Owner or higher certification
FINRA Requirements
FINRA licenses are not required and will not be supported for this role.
Work Flexibility
This role is eligible for remote work up to two days a week.
Commitment to Diversity, Equity, and Inclusion:
We strive for equity, equality, and opportunity for all associates. When we embrace the power of diversity and create an environment where people can bring their authentic and best selves to work, our firm is stronger, and we create greater value for our clients. Our commitment and inclusive programming aim to lift the experience for each associate and builds allies for our global associate community. We know that a sense of belonging is key not only to your success at the firm, but also to your ability to bring your best each day.
Benefits: We invest in our people through a wide range of programs and benefits, including:
Competitive pay and bonuses as well as a generous retirement plan and employee stock purchase plan with matching contributions
Flexible and remote work opportunities
Health care benefits (medical, dental, vision)
Tuition assistance
Wellness programs (fitness reimbursement, Employee Assistance Program)
Our policies may change as our working lives evolve. Yet, our commitment to supporting our associates’ well-being and addressing the needs of our clients, business, and communities is unwavering.
T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.
T. Rowe Price is an asset management firm focused on delivering global investment management excellence and retirement services that investors can rely on–now, and over the long term.
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