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T. Rowe Price Senior Infrastructure Operations Specialist in Owings Mills, Maryland

There is a place for you at T. Rowe Price to grow, contribute, learn, and make a difference.  ​ We are a premier asset manager focused on delivering global investment management excellence and retirement services that investors can rely on today and in the future. The work we do matters. We invite you to explore the opportunity to join us and grow your career with us.

OVERVIEW

SECOND SHIFT - TUESDAY THROUGH SATURDAY 3:00PM to 12:00AM EST

In this role you will configure, install, administer, operate, upgrade, monitor, sustain, and support existing data centers, network, hardware, software, processes, applications, systems, databases, desktops, peripherals, and other related infrastructure. Responsible for service delivery across all technology domains and all consumers, including execution of all backup, recovery, disaster recovery, and related capabilities.

  • Requires in-depth knowledge and expertise in their own job discipline and working knowledge of related disciplines

  • Leads projects or work streams within broader projects

  • You will be accountable for work of self and sometimes others, provides process and standards advice in area of specialty

  • Works independently, receives minimal guidance

  • Acts as a mentor for colleagues with less experience

Role summary and job responsibilities

  • Documents all work and shows attention to detail.

  • Works from documented processes and procedures for most tasks

  • Utilizes knowledge and judgement for tasks that do not have defined procedures

  • May enhance and document processes used by others

  • You will serve as a resource and apply broad knowledge of multiple technical skills to complete work that may involve help desk support, switchboard support, data center operations support, production support, report production support, etc.

  • Typically, is involved in efforts of medium complexity that may span multiple areas of GT and/or vendors and require coordination

  • Effectively uses logic as a problem-solving tool

  • Demonstrates understanding of statistical models for problem analysis

  • Provides feedback to other team members

  • Mentors other associates on the team

  • Other duties as assigned

Business knowledge

  • Possesses basic understanding of the technology industry

  • Possesses understanding of how the GT organization is structured and understands how to navigate GT for the purposes of accomplishing specified work tasks

  • Understands how the business units are organized across the firm

Requirements

  • Typically requires 3+ years of relevant experience

  • Understands more complex technology/infrastructure concepts and operations

  • Able to engage across various technical teams to resolve more complex problems or executing processes of higher complexity

  • Effectively able to execute basic systems administrative functions

FINRA Requirements

FINRA licenses are not required and will not be supported for this role.

Work Flexibility

This role is eligible for remote work up to three days a week.

Commitment to Diversity, Equity, and Inclusion:

We strive for equity, equality, and opportunity for all associates. When we embrace the power of diversity and create an environment where people can bring their authentic and best selves to work, our firm is stronger, and we create greater value for our clients. Our commitment and inclusive programming aim to lift the experience for each associate and builds allies for our global associate community. We know that a sense of belonging is key not only to your success at the firm, but also to your ability to bring your best each day.

Benefits: We invest in our people through a wide range of programs and benefits, including:

  • Competitive pay and bonuses as well as a generous retirement plan and employee stock purchase plan with matching contributions

  • Flexible and remote work opportunities

  • Health care benefits (medical, dental, vision)

  • Tuition assistance

  • Wellness programs (fitness reimbursement, Employee Assistance Program)

Our policies may change as our working lives evolve. Yet, our commitment to supporting our associates’ well-being and addressing the needs of our clients, business, and communities is unwavering.

T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.

T. Rowe Price is an asset management firm focused on delivering global investment management excellence and retirement services that investors can rely on–now, and over the long term.

Not ready to apply? Join our Talent Community (https://troweprice.gr8people.com) !

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