Job Information
Robert Half Customer Service Representative in Oxnard, California
Description We are in search of a Customer Service Representative to be based in Oxnard, California. The individual will be an integral part of our team, handling various tasks such as answering phones, scheduling appointments, and data entry in line with our business operations. This role provides an opportunity for short term contract employment in a bustling and dynamic environment.
Responsibilities:
• Answering inbound and outbound calls promptly and professionally.
• Recording and processing customer orders accurately.
• Creating and maintaining sales folders in an organized manner.
• Managing light scheduling duties to ensure smooth business operations.
• Delivering excellent customer service and resolving customer inquiries.
• Regularly following up calls to ensure customer satisfaction.
• Assisting team members where needed to promote a collaborative work environment.
• Utilizing Microsoft Word for document creation and management.
• Performing data entry tasks with attention to detail.
• Scheduling appointments in a timely and efficient manner. Requirements • Minimum of one-year experience in a customer service role.
• Proficient in answering inbound calls and managing inbound/outbound calls.
• Excellent customer service skills and ability to handle customer queries and complaints effectively.
• Experience in data entry and order entry, ensuring accuracy and efficiency.
• Ability to handle email correspondence professionally and promptly.
• Proficient in scheduling appointments and managing customer schedules.
• Experience using Microsoft Word for documentation and correspondence.
• Must have the ability to work in a team and contribute to team goals.
• Strong communication skills, both written and verbal.
• High school diploma or equivalent educational qualification.
• Proven problem-solving abilities and attention to detail.
• Must demonstrate patience and empathy in dealing with customer issues.
• Ability to multitask and manage time effectively.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .