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Bon Secours Mercy Health Receptionist - Lourdes Hospital in Paducah, Kentucky

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Job Summary

Gather patient information in the function areas of payment planning, insurance verification and treatment records. Works independently with general supervision in order to pre-certify all scheduled patients for services to be rendered, verifying insurance benefits and obtaining pre-certifications as required.

Job Summary:

Communicates in an acceptable, easily understood manner.

Observe professional ethics in maintaining confidential information acquired concerning the personal, financial, and medical or employment status of patients and their families.

Act as liaison between the Medical Staff or Nursing Staff and incoming patients/families.

Enter correct patient data into the computer terminals.

Sort back fax machine and deliver to appropriate areas.

Answer phone line and transcribe message to appropriate areas.

Maintain RFL probe availability.

Verify accuracy of forms and corrects errors prior to scanning.

Scan and quality review all PMC records as required.

Make corrections to computer records as necessary.

Prepare charts for assigned schedules for the next day of operation.

Receive and discharge patients from Recovery Area using a positive and courteous tone.

Schedule follow-up patients accurately with a low error rate.

Maintain and deliver of out-going referrals/test to appropriate areas.

Return valuables.

Provides assistance and transports ill or injured to the required area.

Assist arranging financial aid or transportation for indigent patients.

Maintain adequate stock/supplies in Recovery Area.

Must follow accepted safety practices for patients and hospital, report safety hazards and initiate appropriate action, and participate in safety instructional programs. Perform additional tasks as assigned.

Education:

High school graduate or equivalent

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

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