VMware Staff Technical Program Manager in Palo Alto, California
VMware’s Cloud Strategy and the Cloud Platform Business Unit (CPBU) is focused on enabling a Multi-Cloud world with seamless delivery of cloud services to end customers based on vSphere and Kubernetes. The VCDR team within CPBU is the newest SaaS service offered by VMware, and it is key to several initiatives in the BU. A centralized cloud disaster recovery service is our starting point and over time we look to address a $10Bn TAM with several additional services.
We are looking for an expert Staff Technical Program Manager to manage programs and collaborative projects in our team and manage service/product releases across multiple service and product lines. You will be joining the team at an exciting time and opportunity for growth.
Own the success of more than one SaaS service and one on-prem product lines. Drive the planning and execution of releases from concept to GA. Lead a delivery team of Product Managers, Engineering, QE and other functional teams to deliver throughout all the release phases.
Process-owner of anything that touches engineering (SDLC, Jira, Bugzilla, SFDC, product branching, etc). The key goal is to have just enough processes – going as fast as possible while preventing big mistakes is crucial.
Ensure PM/Eng interactions happen on backlog grooming, release planning, and communication of status.
Work with the engineering team to identify and remove cross product roadblocks early in planning phase.
Make constant assessment of feature pipeline, work done and work quality to support decision making on release delivery dates.
Drive and own product releases and feature reviews. Surface any issues in these realms. Be 2-in-a-box with eng leadership on all engineering projects.
Ensure release tasks beyond engineering are on track
Docs, localization, etc.
test plans (QA + interop)
legal review (3rd party vendors, privacy, patents, etc.)
Ensure QA + Support have a “voice” in product requirements
Manage extensive release runbook, service rollout/upgrades, and all deliverables for more than one SaaS service and one prem product
Ensure interop with other teams’ releases
Work with support on roll-out plan, including on-prem transition from ACL > available to all criteria
BU Rep to Business Readiness group
Engineering representative to ensure that dependencies on other BUs and teams are tracked and are on track
Work with customer support, who are part of our engineering team. Escalation path to engineering from support (and any other team) if “normal” escalation channels fail for some reason. Ensure RCAs happen for escalations.
Drive service compliance activities in conjunction with VMW compliance teams
Degree in Computer Science, Business, Electrical Engineering, or related field.
10+ years of experience running software engineering and project/program development management. Practical experience in Agile methodologies and in running cloud-based projects.
Practical experience program-managing Software-As-a-Service products and cloud-based services. Solid knowledge in cloud technologies and DevOps practices.
Experienced in software development and project/program management fundamentals (software development life cycle and quality processes, such as scoping, costs, schedules, deliverables, change and risk management, and mitigation).
Excellent oral/written communication, interpersonal, and analytical skills. Outstanding organizational, prioritization, and multitasking skills.
Exceptional skills influencing, teaming, and getting things done in a highly complex and nebulous environment. Ability to conceive of and accept responsibility for projects and see them through to completion.
Ability to work on multiple projects concurrently in as fast paced environment and drive change across VMware engineering groups.
Ability to work on resolving issues quickly on the spot and following up with a plan that takes the long view.
Category : Business Strategy and Operations
Subcategory: Program Management
Experience: Business Leadership
Full Time/ Part Time: Full Time
Posted Date: 2020-10-18
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