Job Information
Black Hills Energy Gas Services Technician I, II, or Senior in Papillion, Nebraska
Gas Services Technician I, II, or Senior
Location: Papillion, NE, United States
Job ID: 35253
Date Posted: May 22, 2024
Salary: $27.38 to $41.08 Hourly
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Job Description
Job Specifications
This important role will safely repair, and service domestic and commercial appliances covered. Employees will also be responsible for natural gas activities including and not limited to; responding to emergency orders, meter turn on and offs, new construction meter installs and utility locating.
Pay Range: (Determined by the knowledge, skills and abilities of the applicant.)
•Technician I: $24.50 - $36.59 per hour / Grade 45
• Technician II: $27.38 - $41.08 per hour / Grade 46
• Senior Technician: $30.79- $46.08 per hour / Grade 47
This posting includes the full pay range for this position. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, experience, and internal equity.
Reporting Relationship:Operations Supervisor
Location:Papillion, NE
Essential Functions:
• Promote safety in all phases of company operations.
• Repair, and service domestic and commercial appliances covered under Service Guard program.
• Provide proactive assistance in the resolution of customer complaints.
• Perform general customer service activity including, but not limited to, turn-ons and turn-offs, replace meters, collect unpaid bills, investigate calls regarding gas leaks and carbon monoxide presence, etc.
• Promote division profitability through increased sales of non-regulated programs.
• Perform on-call duties after hours.
• Perform meter reading.
• Perform some operations activities including utility line locating and basic meter work.
• Other duties as assigned.
Additional Responsibilities:
• Has basic skills in an analytical or scientific method or operational process
• Works within clearly defined standard operating procedures and/or scientific methods and adheres to quality guidelines
• Works with close supervision
What You'll Need:
Level I:
• No experience required. Training provided.
• High school diploma or equivalent required.
• HVAC Certification Upon Hire
• EPA Refrigerant Certification within 1 Year
Level II:
• Minimum two (2) years of experience required.
• High school diploma or equivalent required.
• HVAC Certification Upon Hire
• EPA Refrigerant Certification within 1 Year
Senior Level:
• Minimum four (4) years of experience required.
• High school diploma or equivalent required.
• HVAC Certification Upon Hire
• EPA Refrigerant Certification within 1 Year
What Is Desired Or Can Be Taught:
• Excellent customer service and interpersonal skills essential.
• Safe work record and demonstration of a strong work ethic.
This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. Job descriptions may and do change periodically. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the agreement will apply.
About our Company:We are a customer, growth and safety focused utility company that is dedicated to our communities. We improve life with energy as an energy partner of choice. Our diverse culture fuels unique perspectives, opening doors to new insights and possibilities. Based in Rapid City, South Dakota, we have over 3000 employees and serve 1.3 million natural gas and electric utility customers across eight states (South Dakota, Montana, Wyoming, Colorado, Nebraska, Iowa, Kansas, and Arkansas).
Enjoy our Comprehensive Benefits Package! Annual discretionary bonuses, 401(k) (6% company match and up to 9% company retirement contribution), tuition reimbursement, generous paid time off benefits, including paid holidays and parental leave, company paid life insurance and disability benefits (short and long term), an employee assistance program and well-being benefits, and competitive medical, dental and vision insurance.
Candidates must successfully pass a pre-employment drug screen and background check.
Black Hills Energy does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran. If you require reasonable accommodation, please visit careers.blackhillsenergy.com for more information.
Wage: 27.38 to 41.08
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