Carmen's Group Maitre D' - River's Edge in Paris, Ontario
Carmen's Group has expanded into the beautiful city of Paris, Ontario with the River's Edge event centre! Located on the edge of the Grand River and filled with small town charm, River's Edge is truly a venue unlike any other.
If you have the desire to work as a professional Maître D in an intimate environment and are looking to join a team of champions, we want to meet you.
Job Types: part-time, permanent, flexible
Wages: $18+ per hour
AT RIVER'S EDGE OUR MAITRE D'S:
Are confident and enthusiastic about their role in creating memories for our guests.
Work in a welcoming and romantic environment where we lead by example and work as a team of champions to achieve results.
This is the perfect opportunity for someone who is looking for a professional serving role and enjoys entertaining and weddings. We offer part time opportunities during daytime, evening, midweek and weekends. This is a great role for those who are looking to balance other work and/or school commitments in a fast paced, exciting environment.
THE MAITRE D'S AT RIVER'S EDGE HAVE THE OPPORTUNITY TO:
Effectively lead by example demonstrating superior customer service skills, and adaptability to customer feedback, ensuring flawless execution of the event in accordance with Carmen’s Group standards.
Responsible for creating a memorable guest experience, and including menu execution, food quality and overall experience
Acts as an ambassador and host of the venue, serving as a liasion between guests, management and team members
Get to know the guests; be able to comfortably answer any questions a guest may have; ensure guest satisfaction throughout meal service and event
Learn the details of menu offerings for various events
Deliver and serve food and beverages including, but not limited to, meals, condiments and accompaniments
Assist others with side work including, but not limited to, clearing glasses and dishware
Communicate any additional meal requirements or special request to the kitchen
Make a difference in the lives of each and every one of our guests by directly contributing to their extraordinary experiences
Exercise good judgment and demonstrate leadership abilities
Drive positive change in the organization
MAITRE D' POSITION REQUIREMENTS:
Friendly, professional and customer service focused
Positive, outgoing and friendly team player
Ability to build rapport quickly with guests
Excellent customer service skills, and ability to understand and respond to individual needs and requirements
Hospitality experience and/or Event Management courses or diploma considered an asset
Banquet serving experience an asset
Smart Serve Certification required
Reliable transportation an asset
Flexible availability required, including availability to work closing shifts
WHAT CAN WE OFFER?
Great Place to Work Certified
Competitive wage package
Pay on demand
Flexible work schedule
Staff recognition, years of service rewards
Worldwide hotel discounts
Participation in staff events
Opportunities for growth and a chance to play a role in our vision to continue being innovators and industry champions within the hospitality community
Carmen’s Group is an entertainment and hospitality company committed to creating extraordinary memories for our guests and clients. Driven by our passion, creativity, innovative thinking, and world class service, we have remained industry champions for over 40 years. We are committed to enriching the lives of our guests through providing one of a kind experiences at each of our venues including Carmen’s Banquet Centre, The C Hotel by Carmen’s, The Lakeview by Carmen’s, The Hamilton Convention Centre by Carmen’s, fig&lemon, and The Arlington Hotel & River's Edge. We are devoted to bringing excitement to Hamilton and Southern Ontario, and to enhancing the image of Hamilton with every strategic initiative we pursue.
Carmen's Group makes certain there is an equal employment opportunity for all employees and applicants for employment. Carmen's Group will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify People & Culture upon scheduling your interview.
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