Job Information
Arizona Department of Economic Security 911 DISPATCHER SHIFT SUPERVISOR in PARKER, Arizona
This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6456365
PositionSummary:
Under supervision of the Dispatch Manager performs technical work of in the supervision of public safety dispatchers, the dispatch communications center and public safety answering point operations for law enforcement, fire and other emergency service providers.
Essential Job Functions:
- Functionsas911 Dispatcher,ensurescompliance withpolicies.
- Plans, assigns and manages the work dispatchers
- Provides dispatch communications assistance for the Sheriffs Office
- Enforces dispatch center quality control and compliance in regards to customer service, policy, procedure, statute, laws
- Ensures 24-hour uninterrupted communications service to agencies are maintained
- Serves as a liaison to Law Enforcement and Fire/EMS Departments
Duties and Responsibilities:
- Plans, schedules, coordinates and reviews the work of 911 dispatchers
- Enforces the effectiveness of existing communication procedures
- Prepares reports
- Assists in the selection and training of personnel
- Supervision of the dispatch staff payroll
- Functions as a dispatch/communications specialist
- Subject to call outs for emergencies in dispatch center and the County
- Works rotating shifts which may include weekends and/or holidays
- Performs various clerical tasks
- Any additional duties assigned relating to this supervisory role