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Public Buildings Service Building Management Specialist in Pasadena, California

Summary As a Building Management Specialist, you will provide occupants of both Federal Government buildings and privately leased space with safe, secure, clean, and sustainable facilities in which to conduct agency business.Location of position:Public Buildings Service,Pasadena, CA.We are currently filling one vacancy, but additional vacancies may be filled as needed. Responsibilities Customer Satisfaction: Develops and promotes positive working relationships with customer agencies and client personnel, and maintains continuous liaison with building tenants and top management officials of customer agencies and tenants at facilities managed. Works closely with other GSA personnel, customer agency personnel and contractors in the planning, design, renovation, construction, alteration, operation, maintenance and repair of assigned buildings. Works with tenant agencies, building occupants, contractors, appropriate GSA program experts and other stakeholders to coordinate sustainability-related programs as applicable. In response to particular problems and on a recurring basis, gathers information to assess the level of customer satisfaction. Data gathering methods used include tenant satisfaction surveys, agency contact surveys, interviews with agency contacts, tenant meetings, service calls logs, and focus groups. Contract Administration: Assists the Building manager with Managing the contracting and leasing administration process as needed on behalf of tenant agencies and GSA. In this capacity, oversees force account operations (where applicable) and administers various types of contracts, leases, and serves as the contracting officer’s representative (COR). Develops and implements a cost effective quality assurance plan; monitors contractor's quality control and performance; plans and oversees the work of on-site contractor personnel; informs the contracting officer of any technical or contractual difficulties encountered; informs the contractor of failures to comply with technical requirements of the contract. Evaluates any proposed contract changes and makes recommendations to the Contracting Officer regarding changes in scope of performance standards to improve service delivery and meet customers’ needs, or changes in the site conditions; performs final inspection of completed work against contract requirements and approves or rejects the final product in whole or in part. Lease Administration: Performs pre-occupancy and transition tasks including reviewing space requests; participating in market surveys and design kickoff/acceptance meetings; preparing lessor transition and customer welcome packages; providing past performance information to the Lease Contracting Officer for succeeding leases; and perform space condition inspections, key collection for vacated space, and coordinate overtime utility services and payments. Collaborates with the lessor’s facility staff to ensure that service levels are delivered as required in the lease. Provides contract administration and lease management services to ensure that lessors comply with the scope, terms and conditions of the lease. Meets with lessors, property managers and contractors to discuss and potentially resolve complaints or disputes concerning issues such as quality of services delivered, adequacy of maintenance and operation of mechanical systems, custodial services or grounds maintenance. Building/Facility Management: Serves as the Assistant Building manager of the day to day operations of a designated building or groups of buildings within the GSA inventory. Manages or assists Building Manager with building operations, maintenance, repair, alteration, historic preservation, recycling, concessions, safety, environmental and security in GSA-owned and leased buildings assigned. Manages grounds and exteriors including parking structures and lots, site utilities, landscaping and grounds, snow removal, and exterior building maintenance; assesses the effect of climate and extreme environmental conditions and evaluates the performance of grounds and exterior elements; assesses the need for alterations in grounds and exterior elements; and manage the maintenance and custodial needs of grounds and exterior elements. Monitors, or assists in monitoring, information and trends related to facility management technologies and assesses their applicability in assigned buildings; plans for and oversees the acquisition, installation, operation, maintenance, upgrade, and disposition of components supporting facility management technologies. Project Management: Directs and/or coordinates the operation of all construction, alteration and repair projects to minimize or ideally avoid adverse impact to customer agencies. Ensures that customer agencies are aware of the schedule and timing of building related activities that may impact their operation. Financial Management: Participates and/or assists in planning and developing operating budgets and all related Federal Buildings Fund procedures and activities for assigned facilities. Uses Life Cycle Cost Analysis and Total Cost of Ownership concepts and is fully engaged in development of budgets for building services, repair and alteration, and capital design and construction. Requirements Conditions of Employment US Citizenship or National (Residents of American Samoa and Swains Island) Meet all eligibility criteria within 30 days of the closing date Meet time-in-grade within 30 days of the closing date, if applicable Register with Selective Service if you are a male born after 12/31/1959 If selected, you must meet the following conditions: Current or Former Political Appointees:The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non­Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service. Serve a one year probationary period, if required. Undergo and pass a background investigation (Tier 2 investigation level). Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security’s e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment. Have a valid driver's license Qualifications For each job on your resume, provide: the exact dates you held each job (from month/year to month/year) number of hours per week you worked (if part time). If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.For a brief video on creating a Federal resume, clickhere.The GS-11 salary range starts at $76,135 per year. If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected. To qualify at the GS-11:You must have aPh.D. or equivalent doctoral degree;or3 full years of progressively higher level graduate education leading to such a degree;orLL.M., if related; and/or at least one year of specialized experience equivalent to the GS-9 level in the Federal service.Specialized experience is experience assisting in the management of a multi-level commercial office building (or equivalent non-housing high rise building) consisting of building mechanical system (i.e., HVAC, alarm systems, elevators, etc.). This experience typically includes: monitoring occupant space utilization, energy and water conservation, sustainability and environmental hazards programs; coordinating alteration and renovation projects; gathering information to assess the level of customer satisfaction, i.e., surveys, interviews with tenant contacts, focus groups; monitoring real property budgetary and financial data; and, administration of repair and/or operation and maintenance contracts. ORCombination of education and experience: Combining Education and Experience:Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for the grade levels specified in the table, and may be computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grades GS-9. (When crediting education that requires specific course work, prorate the number of hours of related courses required as a proportion of the total education to be used.) Education Note:If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:https://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html Additional Information We are also accepting applications from all U.S. Citizens and Nationals under Vacancy Announcement # 22PBSA765LMDE. You must apply separately to each announcement to be considered for both. Bargaining Unit status: AFGE Relocation-related expenses arenotapproved and will be your responsibility. On a case-by-case basis, the following incentives may be approved: · Recruitment incentive if you are new to the federal government · Relocation incentive if you are a current federal employee · Credit toward vacation leave if you are new to the federal government Additional vacancies may be filled from this announcement as needed; through other means; or not at all.

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