Job Information
Hyatt Front Office Manager in PATTAYA, Thailand
Description:
Job Summary:
To assist the Director of Rooms in delivering the brand promise by managing the Front Office operations for the hotel, including, but not limited to, the Front Desk, Front Service (including parking and the hotel entrance), Communications Centre, and Resort Centre.
To maintain strong, professional relationships with the relevant representatives from competitor hotels and other organizations, including tour operators and local travel agents.
To respond to changes in the Rooms function as dictated by the industry, company, and hotel.
To carry out any other reasonable duties and responsibilities as assigned.
Qualifications:
Strong result-oriented, people management, and leadership skills.
Effective communication skills to liaise with other departments.
Strong in English communication skills, and computer literate.
A strong focus on customer service.
Ability to work well under pressure and keep calm in difficult situations
Proactive work style
Primary Location: TH-Pattaya
Organization: Andaz Pattaya, Jomtien
Job Level: Full-time
Job: Hotel Operations
Req ID: PAT000261
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.