Job Information
Hyatt Team Leader - Reservation in PATTAYA, Thailand
Description:
As a Team Leader - Reservation, you'll be responsible for overseeing the daily operations of our reservations department, ensuring smooth processes, and maintaining high standards of guest service. Your role will involve managing reservations, handling guest inquiries, and working closely with other departments to ensure a seamless guest experience.
Key Responsibilities:
Supervise and support the reservations team in handling bookings and guest inquiries.
Monitor room availability and optimize booking strategies to maximize revenue.
Maintain accurate records and ensure compliance with hotel policies.
Collaborate with other departments to ensure seamless communication and exceptional guest service.
Provide training and support to the reservations team, fostering a positive and productive work environment.
Qualifications:
Qualifications:
Previous experience in a similar role within the hospitality industry.
Strong organizational and communication skills.
Ability to work effectively under pressure and multitask in a fast-paced environment.
Proficiency in hotel reservation systems and software.
Primary Location: TH-Pattaya
Organization: Andaz Pattaya, Jomtien
Job Level: Full-time
Job: Reservations
Req ID: PAT000246
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.