Job Information
Tidelands Health Decision Support and Business Analytics Analyst in Pawleys Island, South Carolina
Employee Type:
Regular
Work Shift:
Day - 8 hour shift (United States of America)
Join Team Tidelands and help people live better lives through better health!
Position Summary: The Decision Support and Business Analytics Analyst I reports to the Manager, Decision Support and Business Analytics. Under general supervision, the Decision Support and Business Analytics Analyst I collaborates with Analytics and greater Information Solutions team members, stakeholders, and leaders across the enterprise to support decision making, strategy, performance improvement, and other key operational goals through valid, relevant, and quality decision support reports, dashboards, and other business intelligence tools. This role assists in the development and maintenance of analytical resources for the organization to support leadership in strategic decision making and ongoing optimization of organizational performance.
Responsibilities:
Assist in the development and testing of reports.
Produce timely and accurate recurring reports as specified by stakeholders and team members.
Fulfill ad-hoc report requests in collaboration with team members and stakeholders.
Identify ad-hoc requests that may be opportunities for training requestors on self-service tools and communicate as appropriate.
Maintain timely communication and collaboration with other team members, leadership, and customers.
Assist in projects involving analytics to improve and optimize organizational performance.
Maintain documentation and progress updates for project planning and tracking.
Assist team members to identify and gather detailed business requirements.
Maintain timely communication and collaboration with other team members, leadership, and customers.
High Quality Customer Service: Provide consistent high quality customer service for all projects, initiatives and requests from stakeholders.
Provide timely and professional communications throughout the request-to-delivery production cycle.
Ensure deliverables are well-tested, accurate, and reliable.
Function in a thoughtful consultative approach that ensures effectiveness of requirements gathering, integration of actively-solicited intermediate feedback during development, and solutions that assist our stakeholders in accomplishing the ultimate goals underlying their request.
QUALIFICATIONS
Education: Bachelor’s degree in a business or quantitative discipline (accounting, finance, information systems, statistics, informatics, etc.) or related field, required.
Experience:
- Experience with healthcare industry benchmarking and developing metrics within a performance management framework, required.
Special Skills:
Strong analytical skills and experience
Working knowledge of Data Visualization software (i.e., Power BI, Qlik, Tableau).
Strong working knowledge of MS SQL Server and SQL transactional query, including SSMS, SSRS, and SSIS.
Demonstrated advanced competency with MS Excel (i.e., pivot tables, Excel VBA programming)
Familiarity with and understanding of statistical risk modeling and predictive analytics in healthcare.
Experience with healthcare industry benchmarking and developing metrics within a performance management framework.
Must be able to demonstrate solid analytical skills in terms of ability to identify needed data, analyze the data, and report it in a format that is easily comprehensible to customers.
Strong interpersonal; client relations; fact finding; analytical; project management; presentation and communication (written/verbal) skills are needed.
Excellent analytical, problem-solving, and report troubleshooting ability.
Experience working with analytical, visualization, business intelligence and EHR reporting tools preferred.
Impeccable presentation skills and the proven ability to tailor messages appropriately dependent on the specific audience.
Proven ability to describe technical solutions to non-technical audiences.
Strong organizational skills with attention to detail.
Physical Requirements : Light Physical Agility Test (PAT) Rating
While performing the duties of this job, the employee is frequently (activity or condition exists from 1/3 to 2/3 of the time) required to stand, sit, and walk; frequently to use hands, fingers; and frequently to talk or hear. The employee must exert up to 15 pounds of force occasionally (activity or condition exists up to 1/3 of the time), and/or up to 5 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Tidelands Health is an equal opportunity employer (EOE). Tidelands Health does not discriminate against employees or applicants for employment on the basis of race, color, creed, religion, age, national origin, disability, marital status, veteran status, gender, genetic information, familial status, or any other legally protected status.