Job Information
Kuehne+Nagel Air Logistics Revenue Care Specialist in Penang, Malaysia
You will be joining our Revenue Care Team to add your expertise + skills to the delivery of Operational + Customer Excellence
Your Role
You are responsible for ensuring adherence to our Finance Accounting Policies, driving profitability, cost awareness + efficiency across the Air Logistics organization
Your Responsibilities
To ensure timely revenue recognition, invoicing + gross profit confirmation per the Finance Accounting Policy.
To check + index incoming supplier invoices, ensuring all transactions are accrued without error; initiate + resolve any rate discrepancies.
To ensure the timely closing of the forwarding sub-ledger (FSL) for all files, coordinating with our Customer Care (CCL) + Operational Care (OCC) teams to resolve discrepancies.
To standardize charge codes + tariffs for invoicing + payables.
To drive the improvement of relevant KPIs such as AutoFSL, Final Charge Code Automation (FCCA) rates together with our CCL + OCC teams.
To drive Local Charge Maintenance in AirRates + TQT in collaboration with the Pricing Manager + team.
To ensure the accuracy + consistency of all operational finance data over its life cycle.
To work with Field Sales + Customer Care teams on credit limit adjustments + maintenance.
To lead CASS challenge resolution + work on improvement processes
Your Skills and Experiences
Experience: 1-2 years in logistics or supply chain; knowledge of Incoterms. Fresh graduates welcome
Bachelor’s degree in Logistics, Business, or Finance
Financial Skills: Understanding of financial principles and month-end reporting/closing
Technical Skills: Proficient in Microsoft Office and logistics software
Customer Service: Strong communication and interpersonal skills
Detail-Oriented: Ability to manage multiple tasks accurately
Growth Potential: Desire to stay long-term and grow within the company
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.