Job Information
Zebra Technologies Sales Operations Analyst (MY), Senior in Penang, Malaysia
Remote Work: Hybrid
Overview:
At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward.
We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and create new solutions with partners to help organizations act with greater visibility, connectivity, and intelligence—delivering better experiences for workers and those they serve.
Being a part of Zebra means being seen, heard, valued, and respected as you define your path to a fulfilling career. Here, you'll have opportunities to learn and lead at a leading company, and you can channel your skills towards causes that you and the Zebra community care about, locally, and globally.
Together, we've only begun to define the edge of what's possible—for our people, our customers, and the world.
This role is responsible for the development of global business intelligence reporting initiatives. This role will provide operational analytics support to the Global Sales and Sales Operations organizations which
may include gathering requirements, as well as rolling out analytics and reporting solutions to key business users. It will require working with the business stakeholders and Sales leadership. The Senior Analyst is responsible for developing reports, dashboards, and supporting the Global Sales and Sales
Operations organizations. The incumbent will work with the business users and management to understand and fulfill their business intelligence/reporting information needs.
Responsibilities:
Responsible for building standard and custom reporting.
Publish and maintain dashboards and reports that support the sales organization and support
functions (e.g. Sales Operations team).
Participate in UAT Training pertaining to the reporting/analytics.
Work with IT and internal departments to create standardized reporting for our sales organization.
Researches to learn about new products or techniques that could improve Zebra's performance.
Develop report specifications, data requirements with cross-function departments and provide analysis to resolve business-related problems. Improve reporting processes whenever possible.
Provide support to users through data analysis and research of business processes. This analysis
may identify gaps in business process and lead to efforts to improve those processes.
Performs other duties as assigned.
Qualifications:
Job Requirements
Preferred Education: Bachelor’s degree in Economics or Business-related focus.
Preferred Work Experience (years): 5-8 years of experience creating/updating/running sales or
business reporting; 2+ years of experience creating sales reporting
Key Skills and Competencies:
Strong analytical, communication scheduling and organizational skills.
PBI and Salesforce skillset preferred
Attention to detail required.
Ability to work with teams globally.
Excellent oral and written communication skills with ability to present technical and business solution concepts to all levels across functional domains (both technical and non-technical audiences) from a business perspective, while developing the specifications that can be understood and implemented by the technical team
Strong desire to keep current on new technologies that push the limits of what we can do creatively.
Proactive- Must want to seek out information and solutions that are pertinent to their responsibilities and key to their delivery.
Team player attitude with a focus on the success of the team is a MUST.
Proactively collaborates with other team members across global time zones with the upmost professionalism, tact and resolve.
To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com (https://www.zebra.com/ap/en.html) email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. You can always verify the validity of a job posting or recruiter interaction by contacting us at HRServiceCenter@zebra.com If you are a victim of identity theft contact your local police department.