Job Information
Danaher Corporation Customer Service Representative in Petaling Jaya, Malaysia
Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation. As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety and environmentally responsible technologies. For the exponentially curious, Pall is a place you can thrive and amplify your impact on the world.
Pall is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.
Learn about the Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) which makes everything possible.
Are you interested in using your knowledge and experience in a fast-paced and varied role? Do you like solving problems to gain customer satisfaction?
The Customer Service Representative is responsible for the direct communication with the customer and various departments within the business to support end to end customer order management. In this role you can grow into a subject matter expert whilst improving your knowledge of international business.
This position is part of the Customer Service Team and will be located in Petaling Jaya.
In this role, you will have the opportunity to:
Manage customer orders from order entry to product delivery to attain customer satisfaction
Collaborate and communicate across functional teams such as sales, distribution, and manufacturing to support customer requirements
Gain and apply foundational knowledge of compliance and commercial operations
The essential requirements of the job include:
Computer literacy and foundational Microsoft Office skills
Clear verbal and written communication skills, organization skills, ability to prioritize, and customer centric mindset
Language skills (Germany) and ability to work EMEA hours (9am-6 pm CET)/EMEA public holidays
It would be a plus if you also possess previous experience in:
ERP knowledge with SAP preferred
Professional diploma/degree, or equivalent years of experience
At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what’s next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.