Job Information
AbbVie Senior Specialist, Business Excellence in Petaling Jaya, Malaysia
Company Description
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.
Job Description
• Ability to deal with large datasets, create reports and generate business insights. This includes the ability to work independently to design reports and metrics without need for specific instruction to drive business impact.
• To manage and coordinate training and implementation of sales analytic tools/reports such as Connect, Customer 360 to enhance quality of business insights for sales force in driving business growth.
• Identify potential business enhancement opportunities and develop the strategy in territory alignment.
• Business model enhancement (e.g. leading the project of Customer 360)
• Lead commercial practice analysis and initiate process improvement (e.g. Pricing scheme, Key Account Management, omni-channel marketing) in alignment with international business excellence.
• To support effective sales targeting and sales incentive process and payout calculations.
• To support sales forecasting process, develop and implementation of forecasting tools.
Job Responsibilities
• Provide insightful and valuable information to sales and marketing team to drive business impact.
Ensure accurate Distributor sales data extraction, upload to Connect Power BI database to support effective dashboards providing high quality business insights on the overall business right through to customer accounts.
System Admin for Distributor Sales and Connect databases.
Ensure right Segmentation & Targeting (S&T), accurate call and customer database to provide quality reports to guide Sales force efforts and Sales Manager coaching effectiveness.
Support Account management on Veeva and system training for users.
Support Connect management, Cube report generation and training to users.
Drive marketing and sales alignment through key message response analysis.
Pricing analysis and risk evaluation of commercial policy.
IMS audit market share reports.
• Coordinate sales force strategies and structure through resource allocation, territory design, segmentation tools and support on-going S&T analysis.
• Lead the sales incentive structure and analysis and effective payout v.s. performance, rewards & recognition.
• Organize sales processes and analysis reports to improve sales target setting and support Marketing team with forecasting accuracy.
Qualifications
Education and Experience
• Bachelor’s degree
• 5 work years in pharmaceutical market, especially in sales/ sales force effectiveness / commercial excellence and demonstrated experience in the following key areas:
o System Analyst
o Data Management
o Business Analysis and Reporting
o Project management and distribution channel knowledge
o Data Science
Personal Attributes
• Learning Orientation – Is curious. Seeks out new ways to do things and new approaches to issues.
• Insightful - Generates insights from data & understands the ‘so what’, not just the mechanics of the data itself. Understand ‘the story’ from the data.
• Achievement Orientation – Strives to excel in own work and profession.
• Navigating Ambiguity – Positively and proactively reacts to and manages ambiguous or unclear situations.
• Team player - works well in a diverse team, remotely and across multiple markets.
Additional Information
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html