Job Information
TEKsystems Call Center Representative (Remote) in Phoenix, Arizona
Will be 100% remote and equipment provided! Must be able to work PST hours!
A Clothing company is hiring multiple 100% Remote Customer Service Representatives for a great opportunity!
Responsibilities:
Respond to customer inquiries via phone, chat, and email in a timely manner
Navigate through multiple computer software systems to address order and product information specific to customer inquiries
Proactively reach out to customers with order and product updates
Provide sizing assistance and product recommendations to customers
Continuous learning and sharing ofproduct knowledge with customers
Support retail branch operations with customer updates
Contribute to a productive, friendly, and positive work environment
Meet goals and objectives for the customer service representative
Qualifications:
High School diploma or GED is required
Office or Call Center environment experience
Proficient in Office 365 for PC, and Microsoft programs (Word, Excel, PowerPoint, Outlook, Teams)
Tech savvy, Zendesk and Shopify experience a plus
Excellent oral + written communication skills, including customer de-escalation
Bi-lingual (Spanish-speaking) a plus
**If Interested:
Please apply to the job application!
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.