Job Information
TEKsystems French Bilingual Customer Service Representative in Phoenix, Arizona
Bilingual French Customer Service Role!!!
Schedule: Monday to Friday from 8:00am - 5:00pm
Remote: Will start out remote
Pay: $23-25/hour
Bilingual French Customer Service Job Description:
Build and maintain subject matter expertise of Axon processes and solutions related to this role
Resolve customer issues via phone, email or chat by determining the cause of the problem; selecting and explaining the best solution and expediting correction or resolution
Follow communication procedures, guidelines and policies and clearly document all customer interactions using
Salesforce Cases
Provide accurate, valid and complete information by using the right processes/tools
Meet personal/team performance targets around phone and case metrics
Bilingual French Customer Service Qualifications
Must be fully Bilingual (read, write, speak) in French
Must have 1-2 years of call center experience
Comfortable working with Chat, Email, & Phone
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.