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Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (https://jobs.mayoclinic.org/benefits/) – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.

Responsibilities

Performs specimen receiving, processing, transport/delivery/distribution, and storage. Prepares specimens for diagnostic and prognostic analyses and testing. Delivers specimens to testing areas as needed. Operates a variety of manual and automated laboratory and office equipment and programs, enters information, performs order entry, troubleshooting, and retrieves and verifies patient collection data and patient special notations using appropriate laboratory and electronic health systems and other applications. Ensures and maintains positive patient identification throughout all processes and performs all job duties and responsibilities in a safe, accurate and professional manner. Resolves pre-analytic specimen-related issues in accordance with standard operating procedures (SOPs). May process, prepare, and ship specimens for transport to internal Mayo Clinic lab sites and referral labs. May prepare and ship mail out kits. May perform reagent preparation and handling, assist with supply inventory and stocking operate automated systems, provide training to others, clerical, processing, filing, receiving shipments, cleaning, and other job-related duties as assigned. Must adhere to strict safety requirements for laboratory protocols and handling chemicals, reagents, and infectious agents. Assists with consultant specimen retrieval, responds to a high volume of phone calls seeking laboratory testing/order information or add-ons, and participates in assigned quality or other lab projects as needed. Performs duties in a professional and ethical manner. Demonstrates professional communication skills as well as proper technique and etiquette for answering the telephone and providing information. Must be able to learn and utilize multiple computer systems. The individual must demonstrate confidentiality and trustworthiness as well as the ability to deal effectively with people in stressful situations. Tech I- Lab Processors are an integral part of the laboratory team providing support in patient testing. Must be able to prioritize and work in a fast-paced environment and be able to work independently as well as in a team environment. Works with minimal supervision and attention to detail is essential.

Qualifications

High School diploma or GED required. Minimum of 1 year specimen processing and handling, accessioning, clinical lab, and/or other relevant lab or clinical experience.

Associate's degree in a health or science related field preferred.

Additional Skills and Qualifications:

Previous experience or knowledge of computers and keyboarding, lab automation, medical terminology, telephone operations and other office equipment, and prior exposure to clinical lab environment preferred.

Exemption Status

Nonexempt

Compensation Detail

$18.11 - $24.48/ hour

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

60

Schedule Details

12 pm to 6:30 pm

Weekend Schedule

Rotating weekends

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (https://jobs.mayoclinic.org/alllocations)

Affirmative Action and Equal Opportunity Employer

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Recruiter

Rhonda Wilson

Equal opportunity

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.