Job Information
Avera Marshall Patient Services Representative (PSR) - Full-time in Pierre, South Dakota
Join the team at Avera!
Love Where You Work: Work at Avera where current employees rate their satisfaction at 94%. Join a team where the career opportunities are endless.
Culture: Be part of a multidisciplinary team built on teamwork, with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.
You Belong at Avera : Competitive pay, front-loaded PTO and options for free health insurance, sign-on bonuses, various shifts to fit your lifestyle and opportunities for career growth.
Avera has an exciting opportunity to be the first impression of Avera as a Patient Services Representative (PSR) for patient registration and scheduling.
Position Highlights:
One week of PTO front-loaded and a generous ongoing paid-time off package!
Options for Free Health Insurance!
Seeking person with excellent customer service skills and who enjoys a fast-paced environment.
Avera St. Mary's Named Top 20 Rural Community Hospital (https://www.avera.org/news-media/news/2018/top-20-rural-hospital/)
Learn more about the Avera St. Mary’s and Pierre community!
Job Summary
The Patient Services Representative greets and registers patients for appointments, reviews insurance and demographic information and updates as needed, takes co-pays, answers phones, schedules patients, communicates patient needs/concerns to other staff members, compiles reports, and performs other clerical duties as directed.
The PSR also rotates with the rest of the team to cover urgent care shifts evenings and Saturdays.
The PSR is the first point of contact for the patients, either in person or on the phone.
Must be friendly, helpful staff who work efficiently, and are able to multi-task.
PSR's are vital in making a positive first impression with the public.
The functions of the clinic, billing processes and the EMR are all based on accurate information obtained by the PSR.
Education and/or Experience
High school diploma or GED is required.
Medical terminology experience and Medical Assistant degree from a college or technical school is preferred.
Customer service or related experience is preferred.
Work Schedule
Monday - Friday; 80 hours per 2 weeks
7:45 am - 5:00pm
Occasional Urgent Care shift, 5:00 pm - 7:00 pm
Occasional weekend (Occasional Saturday Urgent Care shift, 9:00 am - 12:00 pm)
Pay
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$17.50 - $22.00 per hour
What Makes Avera Special? (http://www.avera.org/careers/what-makes-avera-special/)