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Follett Corporation Barista (Part-Time) in Pittsburgh, Pennsylvania

Reference #: 5000377664706 Position Overview  The Barista is responsible for assisting customers and providing great customer service. The Barista must be a quick learner who can remember ingredients, prepare quality beverages, and fill customer orders. The associate must be able to greet customers, build relationships, and work effectively in a team environment.  This position also requires the ability to keep and maintain a clean and sanitary work environment. Respond to customer concerns and requests, and ensure all bookstore property and personnel are secure.  Responsibilities  *  Prepares quality beverages, whole beans, and food products consistently for all customers by adhering to all recipe and presentation standards. Also, follow health, safety, and sanitation guidelines for all products.   *  Acts with integrity, honesty, and knowledge that promote the culture, values, and mission of Follett Starbucks Cafe.   *  Maintains a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and set a positive example for the shift team.   *  Anticipates customer and store needs by constantly evaluating the environment and customers for cues.  *  Communicates information to the manager so that the team can respond as necessary to create a quality customer environment during each shift.   *  Maintains regular and punctual attendance.   *  Follows Starbucks operational policies and procedures, including safety and security, to ensure the safety of all partners during each shift.   *  Delivers legendary customer service to all customers by acting with a customer-comes-first attitude by building relationships and connecting with the customer.   *  Discovers and responds to customer needs promptly.  *  Stocks products and maintains shelves organizes and arrange books and merchandise as appropriate.   *  Lift and carry boxes, books, and other merchandise.   Pay Range  $12.00-$22.46/hour

Equal opportunity employer.  This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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