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Resolve Crisis Services is looking for Crisis Clinicians to join our Child and Adolescent Crisis Team Intervention Services (CACTIS) team! Resolve Crisis Services is a partnership between Allegheny County and UPMC Western Psychiatric Hospital providing support services to residents of Allegheny County 24 hours a day, 365 days a year. CACTIS provides crisis intervention and supplementary support in the home, school, and community to children and adolescents with emotional and behavioral issues.

For more info visit: https://www.upmc.com/services/behavioral-health/resolve-crisis-services

All candidates must be able to work varying shifts: daylight, evening, nights, weekends, and holidays.

Under the direction of the Crisis Program Coordinator this position is responsible for assisting in the consumer service and clinical services. Primary responsibility is responding to mobile crisis calls from community professionals and persons within Allegheny County. This includes, but is not limited to, answering questions, obtaining clinical information and scheduling outpatient evaluations, responding to telephone crisis, and documentation of all duties previously mentioned.

Crisis Clinician levels from Associate, Clin I and Clin II will be considered for this role. The title and pay rate (minimum rate for Associate is $19.92, Clinician I is $22.92, Clinician II is $24.06)) for these positions may vary depending on education level and years of experience.

* All Full Time and Part Time positions are Sign On Bonus eligible (excludes Casual positions) *

· Full Time: $3,500 with a 2 year commitment or $5,000 with a 3 year commitment

· Part Time: $1,750 with a 2 year commitment or $2,500 with a 3 year commitment

Responsibilities:

• Manages a caseload for the shift

• Obtaining clinical information in the medical record

• Provide supportive counseling to consumers to promote stability.

• Work efficiently and independently in crisis setting

• Support consumer and negotiates appropriate referral services.

• Collaborates with the Clin II such case consultations

• Meets documentation and completes all required paperwork.

• Completes face to face crisis assessments

• Responding to telephone calls from consumer(s) community and natural supports

• Manages crisis situations effectively

• Complete case reviews

Crisis Clinician Associate:

• Bachelor's Degree in Psychology, Counseling or Social Work.

Other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience

• Consistent ability to respond calmly and effectively, using good clinical judgment to both psychiatric and medical emergencies.

• Recovery-oriented interpersonal relations.

• Ability to work shifts, weekends, holidays, and to assume on call responsibilities.

Crisis Clinician I:

• Bachelor's Degree in Psychology, Counseling or Social Work with one (1) year mental health direct care experience.

OR

• Master's Degree in Psychology, Counseling or Social Work and no experience.

Other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience

• Includes phone triaging, as well as an in-depth knowledge and proven skill at doing psychiatric assessments.

• Experience in mental health crisis intervention, case management, or in-home therapy preferred.

• Excellent, recovery-oriented interpersonal relations.

• Ability to work shifts, weekends, holidays, and to assume on call responsibilities.

Crisis Clinician II:

• Bachelor's Degree in Psychology, Counseling or Social Work with two (2) years mental health direct care experience with one (1) year crisis experience.

OR

• Master's Degree in Psychology, Counseling or Social Work with one (1) year mental health direct care experience.

Other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience

• Work history that includes phone triage, as well as an in-depth knowledge and proven skill at doing psychiatric assessments.

• Experience in mental health crisis intervention, case management, or in-home therapy preferred.

• Excellent, recovery-oriented interpersonal relations

• Licensure in social work or professional counseling is preferred.

• Ability to work shifts, weekends, holidays, and to assume on call responsibilities.

Licensure, Certifications, and Clearances:

• CCM training is required within 30 days of hire and annually thereafter

• Cardiopulmonary Resuscitation (CPR)

• Comprehensive Crisis Management (CCMC)

• Drivers License

• Act 31 Child Abuse Reporting

• Act 33 with renewal

• Act 34 with renewal

• Act 73 FBI Clearance

• OAPSA

UPMC is an Equal Opportunity Employer/Disability/Veteran