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lutions across the <a href="http://www.philips.com/b-dam/corporate/corporateblog/2016/Philips_Chronic_Disease_5.jpg" target="_blank"> health continuum </a> . Our people experi
ays. Learn more by <a href="https://www.youtube.com/watch?v=8napTbfNhME" target="_blank"> watching this video </a> . </p><p> To find out mo
l level, visit the <a href="http://www.philips.com/a-w/careers/healthtech/working-at-philips/working-at-philips.html" target="_blank"> Working at Philips page </a> on our career webs
d stories from our <a href="http://www.usa.philips.com/a-w/our-people/life-at-philips.html" target="_blank"> employee blog </a> . Once there, you c
so learn about our <a href="http://www.philips.com/a-w/careers/healthtech.html" target="_blank"> recruitment process </a> , or find answers t
o some of the <a href="http://www.philips.com/a-w/careers/healthtech/faq.html" target="_blank"> frequently asked questions </a> . </p><p> Philips is an

Job Information

Philips Service Design Intern in Pittsburgh, Pennsylvania

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Service Designer

If you are a Colorado resident and this role is a field-based or remote role, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. You may contact 888-367-7223, option 5, for assistance.

At Philips Design, we believe that good design is about creating solutions that satisfy people's needs, empower them and make them happier, all of this without destroying the world in which we live.You will be a key part of a team focused on human-centered design and innovation within the Philips Sleep & Respiratory Care portfolio.This is a rare opportunity to truly make a meaningful impact on people’s lives with various sleeping and breathing conditions.

Your responsibilities

As a Service Designer, you are responsible for development of design ideas from basic concepts through to fully detailed design solutions. You work as part of a global multi-disciplinary team to create meaningful and innovative solutions.

Understanding people and healthcare context

  • You use appropriate and effective research skills to increase domain knowledge and to inform meaningful and innovative solutions.

  • You help to analyze required information to form a relevant understanding of context (domain, business, market, emerging contexts, related trends, target groups, etc.) and define and articulate relevant insights.

Articulate relevant and meaningful service propositions

  • You help to create surprising and relevant scenarios/ themes/ concepts/visions that explore potential or articulate a holistic brand experience, based on contextual understanding

  • Collaboratively develop service blueprints that integrate user needs analysis (i.e. experience flows), multiple touch points and back-end service delivery systems, processes and capabilities

  • Build prototypes that communicate ideas clearly and persuasively at an individual and group level

Make it happen

  • Collaborate with business partners to design internal systems and processes, to manage and deliver multiple services.

  • Collaborate with team members and suppliers via the most appropriate communication/influencing style.

  • Build relationships and appropriately influence relevant internal teams and direct business contacts in the adoption of a human-centered approach to designing, building, and delivering services.

  • Develop stakeholder relationships and build networks to achieve short- and long-term goals.

The Philips global creative force of some 400+ professionals is located in our Design studios in Europe, North America and Asia.You will be part of an amazing cross disciplinary team that includes product design, UX design, service design, design research, communication design, and project management.We’ve recently moved to an inspiring new studio, co-located with key parts of the Sleep & Respiratory Care business, in a vibrant part of Pittsburgh near world class Universities.

Our design team that is the heart of Philips, shaping the way people experience our brand, products and services. In fact, everything you see from Philips has been designed. As proud custodians of the Philips brand, we make sure design is always the starting point for innovations. At Philips Design, we believe that good design is about creating solutions that satisfy people's needs, empower them and make them happier.

To succeed in this role, you should have the following skills and experience

To succeed in this role, you should have the following skills and experience

  • You have or are working toward Bachelor or Masters degree in Design (e.g. Service, UX, Interaction Design)

  • A good understanding of Design thinking and development processes (e.g. primary research, analysis & framing, solutions-based ideation, rapid prototyping and testing/learning).

  • A strong ability to help visually simplify complex sets of data/situations.

  • A strong aesthetic and visual sensitivity.

  • Confident ability to facilitate and collaborate

  • Passionate about innovation and solutions thinking

  • An affection with healthcare and personal health.

  • Strong presentation, verbal and written skills.

  • Strong understanding of the value of design and brand.

In return, we offer you

Sharpen your talents with new challenges in our dynamic organization. As a market-driven company, we’re used to listening to our customers & apply the same thinking to our employees. We offer a competitive salary, outstanding benefits and flexibility in a career with a positive and supportive atmosphere in which to develop your talents further.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions.

Philips is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, protected veteran or marital status.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

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