Job Information
JPMorgan Chase Commercial Card Relationship Manager - Payments - Associate in Plano, Texas
You are customer focused, enjoy building relationships and providing payments solutions to your clients. You have found the right team.
As a Commercial Card Relationship Manager Associate within our client services team, you will be a crucial component in improving the overall client experience. Your main responsibilities will include assisting a team of Relationship Managers in identifying growth opportunities, disseminating best practices to clients, and managing ongoing programs. You will collaborate closely with Senior Relationship Managers to implement customized account plans and achieve growth targets, provide continuous performance analysis and reporting, and participate in regular client calls and meetings. Building strong internal relationships, you will work closely with Commercial Banking coverage teams, sales, and other stakeholders.
Job Responsibilities:
Collaborate with the VP Relationship Manager and Commercial Bank coverage teams on customized annual account plans for managing participant portfolio's, identifying and pursuing program growth opportunities, and recommending new solutions
Lead or assist with client call preparation by creating relationship review materials, pitchbooks, and conducting customer research
Develop an understanding of clients' Commercial Card program structure and objectives
Work with the VP Relationship Manager to manage pipeline and program activities timely and accurately via Salesforce
Aid in submission and management of onboarding, legal, non-standard client requests; complete necessary client reporting, and assist with pricing and profitability analyses
Travel on as needed basis (10%)
Required Qualifications, capabilities and skills:
3+ years relevant banking and treasury experience
Possess exemplary client focus with the ability to have detailed client conversations
Ability to own the outcome and resolve client issues
Time management, organizational and planning skills with proven ability to multitask and meet deadlines in a fast-paced, highly matrixed environment
Superior verbal and written communication skills with the ability to mobilize internal network and resources
Results oriented and will-to-solution attitude with ambition to develop into Senior Relationship Manager contributor
Proficiency in Microsoft Office (PowerPoint/PitchPro, Excel, and Word)
Preferred Qualification, capabilities and skills:
Commercial Card experience
Portfolio management or relationship management experience
High-level understanding of client accounting/ERP systems
Experience working with clients in Government, Higher Ed, Healthcare segments
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans