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BlackBox Inside Sales Representative (Products/Government) in PLANO, Texas

Job Responsibilities:

  • Generates leads through various sourcing activities including: Cold calling, follow up calls, searching customer databases, internal and external referrals, and networking. Identifies and qualifies opportunities and proactively promotes Black Box within assigned market.

  • Responsible for building and managing an active pipeline of new business opportunities through prospecting and lead nurturing and prioritizing resources to build a strong and sustainable opportunity pipeline.

  • Make sure all prospective leads are properly captured into Salesforce.com to ensure proper levels of attention and engineering resource allocation.

  • Ensure relationships with customers are well-managed and that future customer requirements are understood and responded to effectively, managing priorities as needed. Anticipate customer business drivers and requirements to proactively deliver updates and responses.

  • Works closely with other team members and departments for support in responding to customer needs and to facilitate a smooth transition throughout the internal sales and implementation processes. May support and work closely with Account Managers and Sales Engineers within a business group.

  • Develops new and existing accounts through effective solution selling; implements sales strategy from opening presentation and bidding through closing.

  • Maintains awareness of gross profit, margin and related financial objectives to ensure achievement of assigned quota and company objectives.

  • Maintains a high volume of customer touches and meets or exceeds call time expectations.

  • Responsible for providing weekly forecast updates on Salesforce.com opportunity funnel to Sales Operations Team.

  • Additional duties as assigned.

Skills, Knowledge, Abilities:

  • Excellent communications, presentation, and interpersonal skills in both oral and written forms.

  • Ability to stay current with market/industry dynamics.

  • Knowledge of data communications products and services.

  • Ability to identify and analyze customers’ business needs.

  • Ability to effectively learn and utilize required software and system applications.

  • Ability to work overtime as necessary.

Qualifications:

  • High School Diploma/GED, Associates Degree preferred.

  • 3+ years of experience in similar sales role within the technology products sector.

  • Ability to travel 5% of the time.

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