Job Information
SNOWVILLE CREAMERY, LLC. Customer Service and Administrative Assistant in Pomeroy, Ohio
Job description
Are you passionate about providing exceptional customer service and supporting the day-to-day operations of a thriving local business? Snowville Creamery, a small dairy processing plant renowned for its high-quality dairy products, is seeking a dedicated Customer Service & Administrative Assistant to join our team.
Position: Customer Service & Administrative Assistant
Location: Snowville Creamery, 32623 State Route 143, Pomeroy Ohio 45769
Schedule: Full-time,
Key Responsibilities:
· Serve as the first point of contact for customer inquiries via phone, email, and in-person visits, ensuring a positive and professional experience.
· Handle customer complaints and issues promptly, providing solutions that uphold the company's reputation for quality and service.
· Assist with administrative tasks, including data entry, file management, and inventory tracking.
· Support the sales and marketing team with order processing and fulfillment.
· Coordinate with the production team to ensure accurate product production and timely delivery.
· Maintain a clean and organized office environment.
Qualifications:
· Proven experience in customer service or a similar role.
· Excellent communication skills, both written and verbal.
· Strong organizational skills and attention to detail.
· Ability to multitask and prioritize in a fast-paced environment.
· Proficiency with office software (e.g., Microsoft Office Suite) and the ability to learn new systems quickly.
· A team player with a positive attitude.
Benefits:
· Competitive salary
· Dental and Eye Insurance
· Employee take-home fridge full of delicious and nutritious dairy products.
· A supportive and dynamic work environment
·
If you are a customer service superstar with a knack for administration and a love for dairy, we would like to hear from you!
Snowville Creamery is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join us at Snowville Creamery, where we're not just making dairy products; we're crafting a healthier and happier community, one delicious item at a time!
Job Types: Full-time, Part-time
Pay: From $13.00 per hour
Expected hours: 35 -- 40 per week
Benefits:
- Dental insurance
- On-the-job training
- Paid time off
Vision insurance
Shift:
Day shift
Weekly day range:
Every weekend
Work setting:
In-person
People with a criminal record are encouraged to apply
Ability to Relocate:
Pomeroy, OH 45769: Relocate before starting work (Required)
Work Location: In person