Job Information
Erickson Living Customer Service Supervisor in Pompton Plains, New Jersey
Location:
Cedar Crest Village by Erickson Senior Living
Cedar Crest is a beautiful 130-acre continuing care retirement community nestled in the Ramapo Mountains in Pompton Plains, a neighborhood of Morris County, New Jersey. We’re part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and health care with campuses in 11 states—and growing.
We are hiring a Front Desk Supervisor, also known as a Communications Supervisor to, support our award-winning retirement community.
How you will make an impact:
Greeting and directing residents and visitors.
Operating the switchboard and directs calls efficiently.
Alerting Security to all emergencies.
Assisting with sorting and distribution of residential and office mail.
Creating and maintaining bi-weekly work schedules for all Communications Staff.
Assisting with evaluation and coaching of the Communications Specialist.
What we offer:
Competitive benefits packages including medical, dental, vision, and PTO in accordance with applicable state law.
401k for all employees 18 and over. Company contribution up to 3% once eligible.
Education assistance, certification reimbursement, and student loan refinancing partnership programs are available.
Onsite medical centers, providing wellness visits and sick care for all employees over 18 years of age.
Gated community with 24/7 security.
Free onsite parking at all of our communities and corporate offices
A culture of diversity and inclusion, which builds on our values, vision, and mission.
What you will need:
Previous Office Management experience.
Previous experience covering a front desk or switchboard.
High School diploma or GED.
Compensation: Commensurate with experience starting at $23.25/hour
Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.