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Eaton Corporation Senior Analyst- Sales Operation in Pondicherry, India

What you’ll do:

Senior Assisant OM & DM- PD role is to oversee and facilitate the entrie order process from initiation to fulfillment.This includes processing orders,manangeing inventory,coordinating various CFT's to ensure accurate,efficient and timely order fulfillment,which contributes to customer satisfaction and operational efficiency.

"Review and process customer POs (Email).

Managing MV order booking, OA sharing, Material expedition, E2E process tracking and followup.

Act as primary point of contact for Customer/Sales.

M, M+1 & M+2 plan freezing for MV business.

Co-ordinating with sales & CFT's to ensure orders are timely fulfilled as per customer requirements.

Co-ordinate with Finance for Credit Hold Release for Billing.

Maintain accurate records of all orders and customer interactions.

Leading SIOP for PD business.

Co-ordinating with Sales for critical Forecast and tracking.

Review and update the safety stock on regular intervals.

Review and Publish Key reports on daily/ monthly. (Pulse report,pending orders,etc)

Generate regular reports and dashboards for metric performance tracking.

Review and update the safety stock on regular intervals.

Implement best practices for order management and customer service.

Identify & suggest improvements in process to enhance efficiency and accuracy.

"

Qualifications:

BE

5+ years of experience

Skills:

Proficient in SAP & MS Office ( Excel , PPT , word ,etc)

"Excellent written and verbal communication skills.

High degree of professional presence and customer interface skills

Very adept at influencing to achieve results through others when required

Team player

Ability to forge strong relationships at all levels of the organization.

"

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