Job Information
TE Connectivity CUSTOMER SERVICE ASSOCIATE in PONTOISE, France
CUSTOMER SERVICE ASSOCIATE
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Overview
TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may promote and sell our company's products or services as well as investigate and resolve customer complaints. A key area of focus is to develop strong business relationships via TE's Extraordinary Customer Experience strategy. TE France is looking for a replacement for sick leave in Business Unit ADM.
What your background should look like:
•Les offres commerciales.
•La gestion du portefeuille de cotations concernant leurs clients.
•La réception, le contrôle et la préparation de la saisie des commandes.
•La saisie des commandes.
•INCOTERMS
•La revue des commandes
•Le traitement des avenants de commandes.
•Les demandes de renseignements sur l’état d’avancement des commandes.
•Les demandes d’avoir.
•Le traitement administratif des retours SAV
•Le suivi du carnet de commandes.
•La gestion des plans d’approvisionnement
•Le traitement des anomalies de facturation.
•Diverses tâches administratives, répondre au standard téléphonique
La description des missions de cette définition de poste n’est pas exhaustive. D’autres missions peuvent être associées à ce poste, par la hiérarchie, en fonction des besoins du service.
Competencies
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
II.Execution - Collaborates
II.Execution - Decision quality
II.Execution - Drives results
II.Execution - Ensures accountability
IV.Other - Communicates effectively
Location:
PONTOISE, 95, FR, 95300
City: PONTOISE
State: 95
Country/Region: FR
Travel: None
Requisition ID: 124358
Alternative Locations:
Function: Customer Service
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.