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Manager, Local Contract & Bid Sales

Reports To

Director, Local Contract & Bid Sales

Location

Sysco Vancouver

Type

Full-time, Salary

Closing Date

June 14, 2024

Salary Range: $82,750-$153,618

Company Overview

Sysco connects the world to share food and care for one another. Sysco leads from the heart of food and service to deliver the freshest of foods and ideas to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Our customers can count on us to deliver on-point products and solutions since only Sysco is the global leader, sitting at the heart of innovation supply, delivery, culinary and more.

With over 57,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 326 distribution facilities worldwide and serves more than 625,000 customer locations. For fiscal 2022 that ended July 2, 2022, the company generated sales of more than $68 billion USD.

Sysco, one of Canada’s Best Employers 2023, as listed by Forbes, is dedicated to our global corporate social responsibility goals and to creating a diverse and inclusive workplace. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations.

Sysco is more than just a place to work. Our passion for food and our customers has made us the industry leader. To remain on top, we will continue to think bigger, work harder and never give up. Are you ready to drive success?

For more information, visit www.sysco.ca or follow us @SyscoCanada at facebook.com/SyscoCanada; twitter.com/SyscoCanada or instagram.com/SyscoCanada

For a full list of opportunities, visit www.sysco.ca/careers

Role:

This role, under the direction of the Director, Local Contract & Bid Sales, is responsible for helping the customer succeed while achieving specific team and individual sales and profit goals set by the company. This role will oversee a team of Key Account Representatives that is responsible for the account management and growth of local contract sales with a minimum territory size of $12 million dollars in annual sales.

Role Responsibilities:

• Lead Key Account Representatives within the region and deliver the agreed upon financial plan and targets

• Coaching, training, performance management, and providing feedback to improve associate performance

• Oversee account management and service level of contract customers

• Negotiate both contract renewals and new potential customer agreements as needed

• Escalation point of contact for customer issues

• Execute performance management routines

• Understand Customer contracts and enforce compliance mutually

• Support and communicate company goals to assure Sales Plan and Profitability

• Review and analyze daily and weekly reports such as special-order requests, customer bid files, and sales/gross profit margin data

• Actively utilizes Sysco proprietary CRM tool for planning and forecasting for sales growth and maintaining updated customer files

• Accountable to the continuous improvement of Sysco’s Net Promoter score

• Complies with Sysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.

• Understands that their role is critical in creating a safe organization with minimal environmental impact and the value that brings to the organization.

• Is willing to drive Environmental, Health and Safety performance by acting as an example and holding their team accountable to complying with EHS programs, policies, and requirements.

• Enable, champion and embrace an inclusive culture

• Perform other duties as assigned

Qualifications/Skills/Job Requirements (About you):

• Minimum of five (5) years of Sales experience

• Progressive Sales Management experience and leading teams

• University or College degree/diploma or equivalent experience required

• Intermediate proficiency in Microsoft Office including Excel, Word, PowerPoint, Outlook

• Lead a team of high performing sales associates to deliver against deadlines and produce high-quality results (accuracy, thoroughness in the deliverables they are producing)

• Demonstrated ability to coach and mentor peers and associates

• Strong financial acumen and ability to properly plan and execute business plans

• Demonstrated skills in the area of consultative selling, networking and negotiations

• Business and restaurant operations acumen to manage sophisticated customers

• Strong interpersonal skills and ability to work with and influence a variety of key stakeholders

• Ability to express information in terms of profit and loss, food cost and expense ratio

• Strong communication skills; ability to effectively communicate with internal and external teams

• Ability to understand and manage compliance to contracts

• Excellent organizational and project management skills, including the ability to execute multiple initiatives at the same time

• Ability to learn the use of proprietary CRM tools for planning and forecasting sales growth

• Solid analytical problem-solving skills, including familiarity with analyzing reports and deriving insights from data

• Embraces change and champions corporate initiatives

• Valid driver’s license with access to a vehicle may be required

Internal candidates apply via the Career Centre on your HR Portal / ADP Workforce Now.

External candidates submit cover letter & resume via www.sysco.ca/careers

Our Purpose:

Connecting the world to share food and care for one another

Our Mission:

Delivering success for our customers through industry-leading people, products and solutions

Our Identity:

Together we define our future of foodservice and supply chain

Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.

Here’s a sample of the many benefits Sysco colleagues enjoy:

Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts • Short-Term and Long-Term Disability • Life Insurance • Voluntary Optional Insurance • Parental Leave Plan • Company Pension Plan • Group RRSP & TFSA • Employee and Family Assistance • Stock Purchase Plan • Maple Virtual Care • Unlimited on-line learning • Sysco product discounts • Preferred vendor discounts • Associate Resource Groups

(*benefits may vary based on location or bargaining unit)