Job Information
Spectrum Designs Foundation Ltd. - Long Island Graphic Designer/Customer Service Specia in Port Washington, New York
Graphic Designer/Customer Service Specialist The Customer Service/Graphic Designer will work with customers and colleagues to oversee all onsite order details and graphic art leading to sales and production at Spectrum Designs Foundation. Primary Duties and Responsibilities: Interact directly and interpret the client's business needs and develop a concept to suit their purpose Decide the most appropriate production method depending on the clients needs Receive digital artwork and take steps towards sale and production Create and/or recreate logos and graphics for clients using the Adobe Suite or sketch Communicate with customers in a clear and timely manner regarding order issues and/or status via phone or email Estimate the time required to complete the work and provide accurate quotes for clients Create the layout and pricing for Chipply webstores, as well as close them into a final order Input orders into electronic order system and cloud task manager (Printavo, SAGE, Chipply) Think creatively to produce new ideas and concepts for clients and the organization Work closely with supervisor and colleagues to organize and accurately anticipate a production schedule with deadlines prioritized Attend to all communications via phone, email, Microsoft Teams and texts daily Ability to multitask multiple computer applications while speaking with clients and staff Take initiative to increase quality control of the overall business activities Foster and identify potential customers and donors for the organizations mission Other duties as assigned
Essential Skill and Abilities: Bachelors Degree in Graphic Design / Art related discipline Proficiency in Adobe Illustrator, Adobe Photoshop, SAGEOnline Desktop Client, Chipply Preferred 2+ years in Customer Service Preferred 2+ years in Adobe Illustrator and vector creation Screen print, embroidery, heat transfer, direct to garment and general apparel + promotional product knowledge is a plus Strong attention to detail both artwork and email
To apply: send resume to employment@spectrumdesigns.org Salary: 48k annually, plus benefits and PTO