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Aerotek Customer Relations Specialist (remote - must sit in MI) in Portage, Michigan

Job Duties:

  • Assist customers in appropriate vehicle selection

  • Direct customers to product information resources, including those available on the internet

  • Check email frequently and respond to inquiries immediately

  • Properly handle approximately 100 inbound/outbound calls per day

  • Follow up with all customer inquiries in a timely manner to effectively maximize every opportunity

  • Meet daily, weekly and monthly goals and objectives

  • Use the internal proprietary software and technology

  • Participate in regular training on products and clients

  • Filter leads on behalf of clients

Requirements:

  • Typing 35 Words per Minute - required

  • Client/Customer Experience required, Call Center preferred

  • Production driven environment (experience meeting and exceeding sales, production goals)

  • Strong verbal AND written communication ability

  • 85% on the phone communication daily AND internal and external email communication

Monday - Friday: availability will range from 9AM - 10PM Saturday - Sunday: availability will range 9AM - 8PM

1 weekday and 1 weekend off per week

Will receive schedule 1 month in advance

About Aerotek:

Your success starts with the right career opportunity. Aerotek uses a people-focused approach to connect job seekers to incredible opportunities with leading organizations. Established in 1983, we've grown to become a consistent Best of Staffing winner for talent satisfaction because of our dedication to exceptional service. Serving over 300,000 contract workers every year, we specialize in placing workers with engineering, scientific, professional and industrial skill sets. Aerotek is proud to offer competitive benefits, including contributory medical, dental and vision insurance, weekly pay, discounts on consumer goods and services and more.

Location: Portage, Michigan

Posting ID: 7344634

Pay Rate: Up to US$17.50 per year

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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