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Stryker Senior Analyst, Revenue Operations (Hybrid) in Portage, Michigan

We are excited to be named one of the World’s Best Workplaces by Fortune Magazine! We are proud to offer you 12 paid holidays annually. For an overview of our benefits and time off, please follow this link to learn more:US Stryker employee benefits. (https://d25zu39ynyitwy.cloudfront.net/oms/000000/document/2024/6/SMVZW_USStrykerEmployeebenefits/USStrykerEmployeebenefits.pdf)

Who We Want

Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure business goals and objective are met

Business-oriented evaluators. People who effectively interpret information to demonstrate the effects of business initiatives, regulation and industry trends for sales, management and leadership teams.

Collaborative partner. Demonstrated ability to build strong relationships, influence and partner with business leaders in multiple functional areas

What You Will Do

The Senior Analyst in Revenue Operations plays a pivotal role in the success of the organization by delivering data-driven insights, improving processes, and offering strategic guidance to enhance revenue growth and operational effectiveness. This position requires collaborative efforts across sales, marketing, and customer success departments to refine the entire revenue cycle.

  • Works collaboratively to execute a strategic plan to meet revenue commitments and customer expectations.

  • Drives a process-focused mentality through the organization to ensure the processes established by the teams are understood and followed across the enterprise.

  • Analyze sales, marketing, and customer success data to identify trends and develop and implement strategies to drive revenue growth.

  • Identify bottlenecks and inefficiencies in revenue generation, developing strategies to eliminate waste in the order to cash process.

  • Identify and implement process improvements to streamline operations.

  • Acts as process owner for Customer loyalty financial program

  • Develop and maintain reports and dashboards to track key performance metrics.

  • Assist in the revenue forecasting for Emergency Care, including analyzing historical data and current trends and developing strategies to maximize revenue attainment.

  • Works collaboratively across customer-facing teams, including marketing, customer service, finance, and sales, to drive rapid response to customers.

  • Respond to numerous inquiries and ensure proper asset details are updated in the appropriate systems.

  • Develop informative metrics that drive improvement of service levels, internal processes, and customer support methodology.

  • Consistently demonstrate a positive, constructive, and cooperative attitude in the business environment.

What you Need

  • Bachelor’s degree in business management or a related field

  • 2+ years of experience

  • Experience with Microsoft Office applications, including Outlook, Word, Excel, PowerPoint & Power BI. Advanced skills in Excel and PowerPoint skills are required.

You will need to live within commuting distance to our Portage, MI office. You will need to be in the office 2-3 days a week (Mon-Wed), but you will have the flexibility to work from home on the other days.

Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

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