Job Information
Martin's Point Health Care Manager, Facility Operations and Capital Projects in Portland, Maine
Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community. Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day. Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015.
Position Summary
The Manager, Facility Operations and Capital Projects is responsible for the oversight of the internal Facilities team and managing all facility capital projects with internal staff as well as outside contractors. The manager is responsible for ensuring all sites are safe, well maintained, secure, up to code and attractive for all Martin’s Point employees, customers, and visitors. This position provides direction and leadership for internal facilities staff as well as all contractors and works closely with other facilities professionals including engineering and architectural firms. The manager develops and manages project budgets and operational budgets and establishes operating policies and procedures for the department. To contribute to the development of department strategy and vision, this position utilizes strategic planning and systems thinking, the ability to design tools for successful tracking of ongoing projects at all our sites, and operational/process improvement practices for facilities staff. The position takes projects from initial inception through final completion and interacts with all areas affected by the project, including external organizations, to successfully develop and execute initiatives and activities. This position supports the Vice President of Support Services in preparation of information and reports and other business management activities related to departmental facilities operations as well as facility projects.
Job Description
Key Outcomes:
Manages projects at MPHC facilities to ensure that company buildings meet business needs, function smoothly and provide comfortable and safe working conditions for our employees and customers.
Leads specific cross-enterprise strategic improvement efforts.
Tracks the work, timelines, outcomes, and assessments of the projects to maintain project schedules and keeps the business informed and minimize disruptions to other business objectives.
Provides leadership and project management support for the design, build and implementation of infrastructure and solutions as they apply to facility projects designed to meet the business objectives.
Builds and maintains project execution plan/charter, including approach, scope, tasks, durations, work effort, dependencies, budget, planning assumptions, risk profile, team structuring, staffing, resource allocation, and deliverable definitions.
Manages project resources and facilitates constraint resolution to ensure that goals and objectives are accomplished on time and within budget.
Responsible for feasibility studies, cost/benefit analyses, budgets, selection, implementation, and transition to support of new specialties or added services, applications, systems, and programs.
Develops and implements communication plans for all projects.
Establishes measurement criteria to assess project effectiveness/success.
Conducts project close activities (e.g., creates closeout plan and report, arranges for post implementation review) to ensure project objectives were met.
Provides direction to all facilities staff.
Ensures that building systems such as HVAC, Building Security and other controls are operating at an optimal level.
Works effectively with third party contractors and internal Supply Chain management to ensure lawn, snow, security, housekeeping are performed at the desired level.
Oversees the servicing and repairs for all utilities and equipment for all Martin’s Point sites.
Works effectively with the VP of Support Services to properly manage the facility capital budget and to implement the Facility Master Plan.
Develops a strong relationship with local and state building code personnel to assist Martin’s Point in maintaining its existing footprint while planning for future growth.
Education/Experience:
Bachelor’s Degree required, preferably in Engineering or Architecture.
5+ years Facility Engineering experience, leading facilities staff while overseeing large capital projects of at least 50 million in spend.
Required License(s) and/or Certification(s):
- N/A
Skills/Knowledge/Competencies (Behaviors):
Superb critical thinking skills with ability to gather data and interpret for strategic and action planning and to identify root causes and implement creative solutions to issues as they arise.
In-depth knowledge of planning and systems and tools, and operations management including managerial accounting.
Excellent ability to communicate at highest levels and support all communication with appropriate level of details. Requires understanding of communication channels as well as excellent interpersonal communication skills.
Management skills including demonstrated expertise managing teams and multi-disciplinary workgroups in achieving team objectives, with and without direct authority.
Demonstrated project management skills overseeing complex projects in matrix environment.
Demonstrated experience leading facilities staff.
Ability to balance high-level strategic work alongside detailed, operational execution of action plans.
Ability to prioritize time and task efficiently and effectively for self and others.
Ability to function independently and make sound decisions.
Ability to effectively communicate with both front line staff and the executive team.
Ability to review, interpret and present information to leadership and to effectively share with direct reports.
Ability to lead change and assist in the development of change strategies in support of organizational business plans and facility department initiatives.
Demonstrated competence with technology and business applications, Microsoft Excel, Word, PowerPoint, Outlook, Access, CAD software and Project Management tools.
Strong knowledge of budgeting and finance processes.
There are additional competencies linked to individual contributor, provider and leadership roles. Please consult with your leader to discuss additional competencies that are relevant to your position.
We are an equal opportunity/affirmative action employer.
Do you have a question about careers at Martin’s Point Health Care? Contact us at: jobinquiries@martinspoint.org
Martin’s Point Health Care is a progressive, not-for-profit organization providing care and coverage to the people of Maine and beyond. The organization operates six primary care health care centers in Maine and New Hampshire, accepting most major insurance plans. Martin’s Point also administers two health plans: Generations Advantage (Medicare Advantage plans available throughout Maine and New Hampshire), and the US Family Health Plan (TRICARE Prime® plan for active-duty and retired military families in northern New England, upstate New York, and western Pennsylvania). For more information, visit https://careers.martinspoint.org .